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Spend the Winter in Malta: Customer Support Representative (German Market)
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CarePeople AG
Spend the Winter in Malta: Customer Support Representative (German Market)
Job summary
An international airline contact centre is seeking German-speaking Airline Contact Centre Agents to join their team in Malta. The role requires proficiency in German (C2) and English (C1) and involves assisting passengers with their inquiries, including flight bookings and cancellations. Ideal candidates should possess strong communication skills and a willingness to work on-site. This position offers competitive hourly pay with performance bonuses and a relocation package for new employees.
Benefits
Qualifications
- German C2 language proficiency is mandatory.
- English C1 language proficiency is mandatory.
- Strong communication skills are needed for excellent customer service.
Responsibilities
- Assist passengers with flight bookings, changes, and cancellations.
- Handle general travel and airline-related inquiries.
- Provide exceptional customer service in German and English.
Skills
Spend Your Winter in Malta – Join an International Airline Team!
Malta | On-Site
Start Date: 15 February 2026
Looking to escape the coldand build your career in sunny Malta? Whether youre already on the island or dreaming of relocating for the winter, this is your opportunity to join a global airline contact centre and enjoy a Mediterranean lifestyle while working in an international environment.
As an Airline Contact Centre Agent, youll be the first point of contact for passengers, helping them with:
- Flight bookings, changes, and cancellations
- General travel and airline-related inquiries
- Providing excellent customer service in German & English
- Ensuring a smooth and positive customer experience
- Monday to Friday
- Between 09:00 – 18:30
- 8-hour shifts
- On-site role in Malta
- German C2 (mandatory)
- English C1 (mandatory)
- Strong communication and customer service skills
- Comfortable using computer systems
- Previous customer service experience is a plus (not required)
- Open to working and living in Malta
- Month 1: €5.60/hour
- Month 2: €8.10/hour
- After probation: €8.50/hour
- After 12 months: €8.75/hour (performance-based)
- After 18 months: €9.20/hour (performance-based)
Performance Bonus: up to €2,000/year (paid quarterly, after probation)
Language Allowance: €250/month (after training)
Relocation Package: €2,000 (paid after 1 month of employment)
- Mild winters & over 300 days of sunshine
- English-speaking, international environment
- Beautiful beaches, rich culture & vibrant nightlife
- Perfect destination for a winter escape with career stability
Apply now or send us a message to learn more about relocating and starting your airline career in the sun!
Local candidates in Malta & international applicants welcome
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.