Workplace Specialist (f/m/d)

Mettler-Toledo International, Inc; Greifensee; Hybrid; CHF 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Hybrid work model

25 vacation days

Free parking

Lunch checks

Employee discounts

Zusammenfassung

METTLER TOLEDO in Greifensee is seeking an IT Workplace Specialist to own frontline IT support for PCs, printers, IP telephony, and related devices. You will manage device provisioning, AD administration, and software packaging, while aligning with corporate IT guidelines in an international environment.

Fluency in English is required, German is a plus. The role offers a hybrid work model, competitive benefits, and opportunities to contribute to IT standards and cross-site collaboration.

Qualifikationen

• Completed training as an IT specialist or comparable technical basic training.
• Several years of experience in a workplace, endpoint or client-focused IT support role.
• Strong knowledge of PCs, printers, mobile devices, LAN, and Office/ collaboration solutions.
• Solid experience with Windows operating systems, MS Office products and ideally Dell hardware.
• Experience with SCCM, Intune and software packaging is an advantage.
• Strong service and customer focus, with a communicative and team-oriented personality.
• Fluent in English; German is highly beneficial, but not required.

Aufgaben

• First- and second-level IT support for PCs, printers, and IP telephony, plus local network hardware.
• Re-/staging of computers and end devices.
• Active Directory administration (accounts, groups, mailboxes, GPOs).
• Installation, maintenance, and troubleshooting of standard software and tokens.
• System management and client administration with SCCM/Intune.
• Manage permissions for large data volumes and file structures.
• Participation in SOX audits and controls (patching, antivirus, AD access).
• Rollouts of hardware and software; deputy support to Area IT Management.

Kenntnisse

IT support

Windows OS

MS Office

Active Directory

SCCM

Intune

Software packaging

Communication

Teamwork

English

German (bonus)

Ausbildung

IT specialist training

Tools

SCCM

Intune

Software packaging

Jobbeschreibung

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Digital Business Services (DBS) encompasses infrastructure, applications, data and reporting, as well as projects, including roll-ins, and delivers digital solutions to support productivity, growth, and customer experience. Today, DBS provides services and solutions for a comprehensive landscape with 38 core system applications, over 2,500 servers and more than 19,000 end-user devices. For our organization “Digital Workplace Solutions” at our global operational headquarters in Greifensee, we are looking for a

IT Workplace Specialist 100% (f/m/d)

You are comfortable managing a large device landscape through remote maintenance and management tools such as SCCM and Intune, and you know how to operate effectively within Corporate IT guidelines in an international environment.

At the same time, you enjoy working closely with your team, taking ownership of a broad range of workplace topics, and contributing to reliable day-to-day operations with a helpful, service-oriented mindset.

If you like collaborating in a team that organizes its priorities together and appreciate the variety of a generalist role, this could be a great fit for you.

Key Responsibilities:

• First- and second-level support for PCs, laptops, printers, and IP telephony / MS Teams telephony, as well as local network hardware and software including operating systems.
• Re-/staging of computers and end devices.
• Active Directory administration, including accounts, groups, mailboxes, and group policies.
• Installation, maintenance, and troubleshooting of standard software and tokens.
• System management and client administration with SCCM / Intune.
• Management of permissions for large data volumes and file structures.
• Participation in SOX audits and controls (e.g. patching, antivirus, AD access).
• Participation in, and in some cases taking responsibility for, rollouts of hardware and software.
• Basic client engineering and packaging tasks.
• Technical responsibility for defined workplace topics and actively contributing to the further development of standards, processes, and documentation.
• Contributing to the coordination of workplace activities across sites and independently prioritizing tasks within the team.
• Providing deputy support to Area IT Management in day-to-day operations (e.g. prioritization, escalations, coordination).
• Communication and coordination with internal and external IT partners and vendors in connection with changes, updates, and incidents.

What You Need to Succeed

• Completed training as an IT specialist or comparable technical basic training.
• Several years of experience in a workplace, endpoint or client-focused IT support role.
• Strong knowledge of products, market and technology in the areas of PCs, printers, mobile devices, LAN as well as Office and collaboration solutions.
• Sound experience with Windows operating systems, MS Office products and ideally Dell hardware.
• Experience with SCCM, Intune and software packaging is an advantage.
• Strong service and customer focus, with a communicative and team-oriented personality.
• Confident and supportive approach to internal stakeholders and specialist teams, with a proactive mindset and willingness to take ownership.
• Fluent in English; German is highly beneficial, but not required.

Our Offer to You

• Flexible working hours (depending on the role), a hybrid work model, and a wide portfolio of training opportunities
• A 40-hour work week with at least 25 vacation days per year, plus 4 to 7 additional days off between bank holidays
• Free parking and direct access to public transport
• Employees in Urdorf can purchase monthly lunch checks and enjoy healthy meals at a reduced price, either externally or in our cafeteria
• A range of additional attractive benefits, including employee discounts at select area businesses

You can expect challenging, interesting, and varied tasks in an innovative and international environment, with the opportunity to network globally and achieve your career goals.

Please note that we do not accept any application documents via e-mail, only applications submitted on our job platform due to our data protection guidelines. Furthermore, we do currently not accept applications from recruitment agencies for this role.

If you have any question, please do not hesitate to contact our Talent Acquisition Team [e-mail].

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.