Work in Portugal - Customer Support Representative (French Market)!

FH Collective Academy; Lausanne; Presencial; CHF 14.000 - 16.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Health insurance

Meal & transport allowance

Welcome bonus 2,000 EUR

Career growth & training

Descripción de la vacante

FH Collective Academy in Lisbon is seeking a Customer Support Specialist for the Italian Market. You will assist Italian-speaking customers by phone, email and chat, helping with product use, troubleshooting and warranty questions, while coordinating with internal teams for complex cases.

Join a vibrant international team focused on growth, training and career development in the home appliances sector.

Formación

• Fluent in French (C1–C2) and good English (B2+).
• Excellent communication and empathy skills.
• Customer service experience is a plus.
• Willingness for an on-site role in Lisbon.

Responsabilidades

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products and company updates.

Conocimientos

French (C1-C2)

English (B2+)

Communication skills

Empathy

Customer service experience

Descripción del empleo

Work in Portugal - Customer Support Representative (French Market)!

Job Openings Work in Portugal - Customer Support Representative (French Market)!

About the job Work in Portugal - Customer Support Representative (French Market)!

Dreaming of a fresh start in sunny Portugal?

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

Were looking for passionate, Italian-speaking professionals ready to provide world-class support in the home appliances industry. If youre all about helping customers, solving problems, and delivering a 5 experience this could be your next adventure!

What Youll Do:

• Support Italian-speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What Were Looking For:

• Fluent in French (C1C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on-site role in beautiful Lisbon

What Youll Get:

• 1,000/month base (×14 months) + 100 performance bonus (×12 months)
• 2,000 welcome bonus
• Relocation package: flight reimbursement + accommodation (only 280/month, all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Because its not just a place to work its a lifestyle. Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Join a company that values people, passion, and progress!

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