Want to join our Restaurant Operations Team-

TN Switzerland; Zug; Vor Ort; CHF 100’000 - 125’000; Vollzeit

Zusammenfassung

An established industry player in the quick service restaurant sector is seeking passionate individuals to join their Restaurant Operations Team. This role focuses on enhancing guest experiences and improving operational standards across a vast network of restaurants. You will collaborate with various internal teams to develop best practices and training initiatives, ensuring that every guest enjoys a seamless dining experience. If you are driven, have a strong background in the QSR industry, and are ready to make a positive impact, this opportunity could be the perfect fit for you. Join a team dedicated to excellence in service and operational success!

Qualifikationen

• Experience in the Quick Service Restaurant/Hospitality industry is essential.
• Strong communication and interpersonal skills are required.

Aufgaben

• Ensure a smooth and enjoyable experience in restaurants.
• Work on Brand Standards and training initiatives across regions.

Kenntnisse

Quick Service Restaurant experience

Understanding of QSR operations

Communication skills

Organizational skills

Project management

Problem-solving skills

Fluency in English

Jobbeschreibung

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Want to join our Restaurant Operations Team?, Zug

Client:

Restaurant Brands International Inc

Location:

Zug

Job Category:

Other

Job Reference:

ab7b2bb7c8a6

Job Views:

4

Posted:

25.04.2025

Expiry Date:

09.06.2025

Job Description:

About Restaurant Brands International:

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

The Restaurant Operations team @ RBI is responsible for making sure that all guests visiting any of our 30,000+ restaurants around the world are always getting the best possible experience. The Team is the in-house expert on restaurant operations, including standards, best practices and training. These efforts are directed toward the dual goals of increasing guest satisfaction and improving franchisee profitability.

You will be involved in many ongoing projects whose main goal is to put our guest in the center and ensure a smooth and enjoyable experience in one of our restaurants. You will work on Brand Standards and its execution in our restaurants, creating and sharing best practices across different regions and brands to identify opportunities and areas for improvement and training initiatives within the EMEA region, both classroom and digital ones.

Additionally, you will cross-functionally work with many internal stakeholders, including Global Restaurant Operations, Marketing, IT, New Product Development teams and more!

What do you need to be successful in the Restaurant Operations Team?

• Previous working experience in Quick Service Restaurant/Hospitality industry.
• Strong understanding of the QSR industry and Quick Service Restaurant operations.
• Understanding franchise business fundamentals, regional and unit-level operations, best practices, and typical challenges in the industry.
• Strong communication and interpersonal skills, with ability to build meaningful business relationships.
• Strong organizational, project management, and problem-solving skills.
• Readiness to travel across the region, sometimes ad-hoc.
• Fluency in English.

Currently, we don’t have any roles available in this Team, but if you are interested and feel like this Team matches your career goals and what you like to do, please leave us your resume. Once we have an open opportunity within the Restaurant Operations Team, we will make sure to contact you to discuss the fit for the role.