VIP Luxury Hospitality & Experience Lead

Hublot; Nyon; Sur place; CHF 120 000 - 170 000; Plein temps

Résumé du poste

Hublot is seeking an experienced Hospitality Manager to elevate guest experiences at our Nyon Manufacture. You will oversee VIP visits, tours, and exclusive events, ensuring bespoke, seamless immersion into the Hublot universe.

As a guardian of the brand, you will translate watchmaking heritage into engaging guest journeys, train hosting teams, and coordinate with internal and external partners to uphold global hospitality standards across markets.

Qualifications

• Minimum 5 years of experience in luxury hospitality, VIP guest relations, or high-end event management.
• Deep mastery of luxury service standards and guest journey management.
• Ability to translate brand heritage and craftsmanship into engaging storytelling.
• Experience designing and managing tailor-made VIP visits and complex itineraries.
• Strong collaboration with senior management, artisans, PR teams, and international markets.

Responsabilités

• Design and manage VIP visits, Manufacture tours and bespoke experiences.
• Act as brand ambassador, bringing Hublot heritage to life for visitors.
• Coordinate with watchmakers, executives and PR teams for personalized itineraries.
• Define and elevate global hospitality guidelines across the Manufacture.

Connaissances

Hospitality management

VIP guest relations

Event management

Luxury service standards

Brand storytelling

Team leadership

Formation

Degree in Hospitality Management, Hotel Management, Event Management, Business Administration, or equivalent

Description du poste

Hublot is seeking an experienced Hospitality Manager to elevate guest experiences at our Nyon Manufacture. You will oversee VIP visits, tours, and exclusive events, ensuring bespoke, seamless immersion into the Hublot universe.

As a guardian of the brand, you will translate watchmaking heritage into engaging guest journeys, train hosting teams, and coordinate with internal and external partners to uphold global hospitality standards across markets.