Vice President Global Retail and Luxury

MSC Cruises; Genf; Vor Ort; CHF 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Professional development opportunities

Collaborative global team environment

Employee discounts

Engaging work culture

Zusammenfassung

MSC Cruises in Geneva, Switzerland, is seeking a dedicated hospitality professional to create a welcoming environment for all guests. The role involves supporting front desk operations and ensuring guest satisfaction in a diverse, multicultural setting.

The ideal candidate is a team player with excellent communication skills and a passion for hospitality, prepared to work various shifts. The position offers professional development, employee benefits, and a supportive team culture.

Qualifikationen

• Positive attitude and passion for hospitality.
• Ability to work in a diverse, multicultural team.
• Commitment to Marriott International's values and culture.

Aufgaben

• Create a welcoming environment for guests.
• Support front desk and guest service operations.
• Handle guest inquiries and resolve concerns.
• Ensure adherence to service protocols.
• Collaborate with team members for guest satisfaction.

Kenntnisse

Team player

Excellent communication

Interpersonal skills

Flexibility to work various shifts

Jobbeschreibung

Job Overview

Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise line and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East.

Company Overview

MSC Cruises is the world’s third largest cruise line, operating in more than 100 countries, offering cruises across five continents, and welcoming more than 180 different nationalities on board. The company is committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 10 Year+

Key Responsibilities

• Create a welcoming and connected environment for all guests.
• Support the front desk and guest service operations effectively.
• Assist in handling guest inquiries and resolving concerns promptly.
• Ensure adherence to Marriott standards and service protocols.
• Collaborate with team members to enhance overall guest satisfaction.

Requirements

• Team player with a positive attitude and passion for hospitality.
• Excellent communication and interpersonal skills.
• Ability to work in a diverse, multicultural team.
• Flexibility to work various shifts including weekends and holidays.
• Commitment to Marriott International's values and culture.

Benefits

• Opportunities for professional development and career growth within Marriott International.
• Work in a collaborative and supportive global team environment.
• Gain valuable hospitality experience in a leading international hotel brand.
• Access to employee discounts and other Marriott benefits.
• Engaging and inclusive work culture.
• Experience Marriott's global brand excellence.