Sr Director of Product Innovation, Private Destinations

MSC Cruises; Genf; On-site; CHF 180,000 - 260,000; Full time

Job summary

MSC Cruises is seeking a Sr Director of Product Innovation with expertise in hospitality, F&B and resort development to shape next‑gen private destinations for its fleet and shore experiences.

You will lead ideation, master planning, and cross‑functional collaboration with design, operations, and commercial teams to translate requirements into actionable concepts that balance guest delight with feasibility.

Qualifications

• Experience leading ideation and conceptual development of large-scale destinations.
• Strong ability to translate complex requirements into actionable concepts.
• Excellent communication and presentation skills to senior leadership.

Responsibilities

• Lead ideation and conceptual development of private destinations with objectives, master planning, and constraints.
• Collaborate with design, development, operations, F&B, logistics, and technical teams to translate vision into plans.
• Analyze trends, guest expectations, and KPIs to refine concepts and inform decisions.
• Align stakeholders across regions on priorities, feasibility, and strategic objectives.
• Contribute to long-term roadmaps for private destinations and resort experiences.
• Prepare compelling presentations communicating rationale and requirements to senior leadership.
• Ensure concepts meet health, safety, environmental, and regulatory standards.

Skills

Stakeholder management

Strategic thinking

Analytical skills

Presentation skills

Cross-functional leadership

Tools

Excel

PowerPoint

Outlook

Job description

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

Are you passionate about shaping extraordinary private destinations where design, nature, and hospitality come together to create unforgettable guest experiences?

Do you bring hands‑on expertise in theme parks, resorts, or island experiences and the analytical mindset to transform complex operational challenges into seamless, high‑impact holiday moments?

Your Impact

MSC Cruises is seeking a Sr Director of Product Innovation with expertise in hospitality, F&B and resort development. In this role, you will define the future of engaging, imaginative, and operationally feasible destinations. You will combine strategic insight, creative thinking, and operational expertise to design environments that delight our guests.

You’ll partner closely with brand, development, design, technical, and operational teams to translate complex requirements into actionable plans. Using operational insights, industry trends, and sustainable development principles, you will shape concepts that balance feasibility, innovation, and guest experience.

If you thrive at the intersection of strategy, analytics, and operational leadership and enjoy turning visionary concepts into tangible, memorable holiday experiences, we’d love to hear from you.

Your Journey so far

• Lead the ideation and conceptual development of private destinations, defining objectives, master planning, operational parameters, and technical constraints.
• Collaborate with design, development, operations, F&B, logistics, and technical teams to translate vision into clear, actionable plans.
• Analyse operational insights, industry trends, guest expectations, and competitive offerings to guide concept refinement, decision-making, and KPI setting.
• Engage and align multiple stakeholders across regions, providing guidance on priorities, feasibility, and strategic objectives.
• Contribute to long‑term roadmaps for private destinations and resort experiences, ensuring alignment with brand vision and guest experience goals.
• Prepare compelling presentations and documentation to communicate rationale, operational requirements, and recommendations to senior leadership.
• Ensure all proposed concepts adhere to health, safety, environmental, and regulatory standards.

Your Essentials

• 10-15 years of experience in experiential design, destination/resort management with port/cruise operations management a plus.
• Strong operational knowledge of cruise industry logistics, hotel development, port operations, and technical requirements.
• Ability to translate complex operational and technical requirements into clear, actionable concepts.
• Understanding of architectural, design, or engineering principles is a plus.
• Excellent stakeholder management skills, with the ability to coordinate and align cross‑functional and multicultural teams.
• Strategic thinker with strong analytical skills; able to assess feasibility, operational impact, and guest experience implications.
• Strong communication and presentation skills, able to convey complex ideas to senior and executive leadership.
• Agile, adaptable, and comfortable working in a fast‑paced, evolving environment.
• Passion for delivering operationally feasible, guest‑focused innovations.
• Proficiency in Excel, PowerPoint, and Outlook.
• Ability to travel 20-30% of the time.
• Fluent English; additional languages a plus.
• EU Passport or right to work in Switzerland.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long‑term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await.

Your journey starts here!