Vice President, Client Service

Genioo AG; Zug; Hybrid; CHF 150’000 - 220’000; Vollzeit

Zusammenfassung

Genioo AG is seeking a Vice President of Client Service in Life Sciences Consulting to oversee client relationships and lead a team toward achieving significant business growth. This role involves hands-on leadership with top pharmaceutical partners, ensuring the delivery of high-impact and transformational projects, alongside fostering the company's unique culture.

Leistungen

Attractive compensation package

Company-sponsored events and training

Flexible work arrangements

Qualifikationen

• 15-25 years of professional experience.
• 8+ years in consulting with a top-tier firm.
• Line management experience in Life Sciences.

Aufgaben

• Develop a business book worth 5-8 million CHF.
• Lead transformation programs for senior executives.
• Accountable for client development and delivery.

Kenntnisse

Client Engagement

Leadership

Business Development

Consulting Expertise

Strategic Planning

Jobbeschreibung

Vice President, Client Service Life Sciences Consulting (Hybrid)

YOUR ROLE:

As a VP Client Service, you will have a unique opportunity to oversee, manage, and develop a set of core accounts within leading global pharmaceutical and biotech companies. You will serve as a true leader of our client relationships, to shape the client work, and to manage and develop a practice with our talented and internationally minded people. You will be integral to the future of Genioo.

You will partner with life sciences leaders and their teams to realize critical strategic priorities and support them in mobilizing and transforming their organizations. You will play a key role in client and business development, bring our innovative offerings to market, and deliver outstanding projects. You will work closely with senior leaders of client-facing teams and other functions and experience the collaborative leadership style of Genioo.

You bring diverse consulting experience within the life sciences industry, which may include a mix of Commercial, TechOps, Supply Chain, R&D, and Digital. You are able to develop functional areas effectively at your core clients, as well as act as a subject matter expert to other Genioo Client Service peers leading other accounts.

WHAT YOU’LL DO:

• Take responsibility for developing a book of business of roughly 5-8 million Swiss Francs.
• Own performance targets for assigned accounts and work with internal teams to achieve revenue growth and profitability targets.
• Lead the client development and engagement process for large scale transformation programs to C-level and senior client executives.
• Develop account plans based on the client needs involving senior leadership and implement and monitor them with rigor.
• Implement strategies for a number of major accounts to deliver meaningful impact for the client and sustainable growth for Genioo.
• Accountable for client development, opportunity management, and client delivery in assigned accounts.
• Create long lasting and trust-based relationships with C-level and senior client executives, modeling Genioo’s Client for Life mindset and approach.
• Coach and support the team to identify, win, and deliver consulting opportunities.
• Ensure overall quality delivery and success embedding Genioo QA processes.

WHO YOU ARE:

• You have 15-25 years of professional experience, including 8+ years in consulting and previous experience selling consulting projects
• You have strategy consulting experience in Life Science, Biotech or Pharma from a top 5 consulting company (such as McKinsey, Bain, BCG, Accenture
• You’ve held a line management / operational role at a Life Sciences company
• You have operational experience delivering consulting in multiple functional areas including Commercial, TechOps, Procurement, R&D & Digital
• You have a track record of client development and managing a book of business
• You are a natural leader with the ability to influence, delegate, hold others accountable, and collaborate with staff and colleagues at all levels
• You are a strong self-starter and possess an excellent grasp of financial and other drivers of our business
• You will add to our culture and values with a collaborative, caring spirit while you strive to exceed client expectations and bring joy to your clients and colleagues
• You are eager to join a small company and have the entrepreneurial enthusiasm to build a cutting-edge business and change the way companies do project work
• You are excited by category creation and have experience designing or delivering a new consulting model
• You enjoy working onsite at clients and are willing to travel up to 80%

WHAT WE OFFER:

• Attractive package including paid training days, company-observed holidays, Genioo sponsored lunch when you work on-site
• Company events and workshops that bring us together cross-functionally to shape the future of Genioo, invest in our culture, and drive our mutual success
• Regular social events, from office rooftop barbecues to team excursions, all focused on building the Genioo spirit and bringing cross-functional, regional, and global teams together

WHY GENIOO?

Who we are - Purpose-driven consulting:
We are a global consulting firm focused on large-scale transformation and complex projects in Life Science companies. At Genioo, we specialize in projects that are critical to organizational success across R&D, TechOps and Commercial —transforming ambitious ideas into real, measurable results. Your work here will drive direct impact for your clients.

What sets us apart – Our project solutions:

We tackle mission critical projects, and we do so with a people-centric approach. We put our client’s team in the driver's seat of their own transformation, and work alongside them as One Team. Our approach allows leaders to mobilize their team from the beginning and therefore unlock the full potential of their organization across all involved functions and levels.

Our way of working - The Genioo Way:
Through our unique process, which has been developed over a decade, Genioo combines proprietary tools and methodologies to consistently enable project success. We guide projects from vision to value - from defining bold goals with the client, to creating aligned plans among the cross-functional teams involved and mobilizing the client´s organization, so that they can own and drive their transformation or project.

What´s in for you - Growth and impact:

At Genioo, your work creates meaningful change, helping ambitious leaders bring bold visions to life. Joining us is a great opportunity for you to pivot in your career and become a senior leader in an innovative and entrepreneurial consulting company. You can be a builder, shaping your career and the future of Genioo. Learn more about us on our website .

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If you fit this job profile, please get in touch asap. We can’t wait to hear from you!

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