Traineeship – Operations – EF World Journeys

Education First; Zürich; On-site; CHF 36,000 - 44,000; Full time

Job summary

EF Education First in Zürich invites applications for a Production or Transportation Trainee role in 2027. The six‑month traineeship supports Production or Transportation Specialists across the tour operations, with rotation between functions.

You will handle daily partner communications, bookings, supplier settlements, and assist on-tours while collaborating with US Market Development to optimize itineraries.

Qualifications

• Fluent in English; other European languages a plus.
• University degree.
• Strong organizational skills and attention to detail.
• Self-driven and flexible; quick learner and problem solver.
• Enjoys numbers; comfortable with Microsoft Excel.
• Similar work experience is a plus.
• Able to analyze and question processes; seek improvements.

Responsibilities

• Daily support of Production and Transportation Specialists with supplier confirmations and requests.
• Secure bookings with business partners.
• Settle accounts with suppliers and support accounts payable.
• Research and identify new business partners.
• Follow up on quality control actions.
• On-tour support to Tour Directors and partners.
• Collaborate with US Market Development to improve logistics and itineraries.

Skills

Fluent English

Self-driven

Organizational skills

Quick learner

Problem solving

Analytical thinking

Education

University degree

Tools

Microsoft Excel

Job description

Product

At EF World Journeys, we believe that the best way to learn about the world is to experience it, and we strive to help as many people as possible share that experience. EF Go Ahead Tours and EF Ultimate Break are divisions of EF World Journeys and we make world travel easy. We want to empower travelers of all ages to get out there and experience something new on our guided tours. If you share this passion for opening the world, come work with us!

The Role:

The Operations team is looking for ambitious, driven and enthusiastic candidates to join us for a traineeship in 2027. Trainees should be available for at least six months, with exact start and end dates to be confirmed during the hiring process. We are hiring trainees to support two functions within the team: Production and Transportation.

As a Productionor a TransportationTrainee, you are supporting the Productionor TransportationSpecialists with the preparation and execution of tours throughout the season, as well asfacilitatingthe on-tour experience of our travelers.Yourmain businesspartners are restaurants, transportation companies, localguidesand tourist attractions.

Production and Transportation traineesare responsible forthe daily communication with our business partners and with our other internal departments in the United States (Sales, Inventory, Market Development). Yourmain roleis toassistthe Operations Team inensuring an exceptional experience for our customers throughout their tour.

Your responsibilities will include but not be limited to:

• Daily support of Production andTransportationSpecialistswith regards tosuppliers’confirmations,updatesand special requests

• Securing bookingswith our business partners

• Settling accounts with suppliers and supporting the accounts payable processes

• Researchingand identifying new business partners

• Following up on quality control actions confirmed byProduction andTransportationSpecialists

• On tour support to both Tour Directors and business partners

• Collaborating with our Market Development team in the United States to help improvelogisticsand develop itineraries in our programs

Organizational Behavior

• Strives to create a collaborative and dynamic environment onaday-to-day basis

• Shares information and identifiesbest practices openly with colleagues

• Puts the customer in the center and is service minded

• Looks for ways to improve and inspirescolleagues to do the same

• Spreads positive energy and makes the workplace a fun environment

Requirements

• Fluent in English. Other European languages is a plus

• University degree

• Strong organizational skills and attention to detail

• Self-driven and flexible. A quick learner and a proven problem solver

• Enjoys working with numbers and Microsoft Excel

• Similar work experience is a plus

• Able to analyze and question processes and strives to come up with creative ways ofimproving them. Think outside the box!

If you are motivated by the prospect of an international career in the largest private education company in the world, we want to hear from you!

• To be considered for this role, applicants must have a Schengen passport or the legal right to live and work in Switzerland.

• This is a paid traineeship with a salary of 40.000 CHF Gross/Year

Why you will love working with us

People at EF make things happen. We encourage you to take full ownership of your work, regardless of your level or experience. EF team members often say we operate like the world's largest startup because this boundless entrepreneurial spirit is built into our organization's DNA.

EF offers a wide range of benefits ready for our team members to enjoy during weekends, after work and with friends & family, including:

• Discounted passes to local destinations and tourist hot-spots such as mt. Rigi or Kunsthaus Zurich.
• Full reimbursement of the SBB 'halb-tax' travel card, covering country-wide public transportation.
• Free membership for our newly built gym or get involved with our variety of sports teams.
• Seasonal office events
• Discounts on a wide range of local restaurants, shops, hotel stays and EF products.
• 15% off in-house childcare service

EF World Journeys is a subsidiary of EF Education First

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs - focused on language, travel, cultural exchange, and academics - turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about - we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://ef.com