Ticketing Systems Specialist (H/F)

UEFA; Nyon; Hybrid; CHF 90.000 - 120.000; Vollzeit

Zusammenfassung

UEFA is seeking a Ticketing Systems Specialist in Nyon with 4–6 years of CMS experience to configure, test and monitor all ticketing platforms for major UEFA events. The role requires English proficiency and implies relocation to Switzerland/France, with WFH up to one day per week.

You will manage configuration and delivery of ticket resale platforms, collaborate with the ticketing team, and help maintain content on the UEFA.com ticketing page for smooth sales operations.

Qualifikationen

• 4–6 years of experience with content management systems.
• Bachelor's degree in IT, web development or related field.
• Proficient in English; relocation to Switzerland/France expected.

Aufgaben

• Set up, test and maintain ticketing platforms and systems.
• Monitor platforms to ensure smooth operations.
• Configure and deliver ticket resale platforms per business needs.
• Collaborate with the ticketing sales team and liaise with system provider.
• Maintain customer communication content on UEFA.com ticketing page.

Kenntnisse

Content management systems (CMS)

HTML/CSS/JavaScript basics

SecuTix knowledge

English proficiency

Ausbildung

Bachelor's in information technology or web development

Tools

Ticketing systems

Jobbeschreibung

Job information

Division/Unit: UEFA Events SA / Ticketing

Contract type: Max Term

Location: Nyon (WFH up to one day per week)

Start date: ASAP

End date: 31.07.2029

Main goal

The Ticketing Systems Specialist is responsible for configuring, testing and monitoring all ticketing sales platforms and systems. This role involves identifying issues as well as proposing and implementing improvements in preparation for ticket sales across events such as UEFA EURO 2028, UEFA Women’s EURO 2029, the UEFA Nations League finals and UEFA club competition finals.

Key responsibilities

Setting up, testing and maintaining all ticketing platforms and systems used for ticket sales

Monitoring platforms to ensure smooth and efficient operations

Understanding business needs and managing the configuration, set-up and operational delivery of ticket resale platforms

Collaborating closely with other members of the ticketing sales team to anticipate business needs, align on specifications, liaise with the system provider, meet deadlines and ensure smooth sales operations

Supporting additional ticketing sales activities, including the maintenance of customer communication content on the UEFA.com ticketing page

Requirements

Experience: from 4 to 6 years years’ experience with content management systems

Education: Bachelor's in information technology, web development, web technologies or another relevant area

Languages: Proficient in English

Other requirements:

• Relocation to Switzerland/France is expected


• HTML, CSS and basic JavaScript knowledge would be an asset


• Experience working with ticketing systems, in particular knowledge of SecuTix, would be a strong asset