Technical Supervisor

Encore; Montreux; On-site; CHF 90,000 - 120,000; Full time

Benefits offered by this job

Welcome Day

Flat hierarchies

Career progression

JobRad

Corporate Benefits

Flexible working

Training and development

Job summary

Encore at the Fairmont Montreux site is seeking a Technical Supervisor to oversee AV and media technology for high‑quality events. You will act as the direct point of contact, coordinate technical planning, supervision and on‑site execution while collaborating with regional management and sales teams.

You will manage quotations, service providers, materials and logistics, aim for turnover targets, and lead staff scheduling.

Qualifications

• Trained as an events technician, events manager or a degree in the events sector.
• Several years’ professional experience in the events industry, specialising in AV and media technology.
• Sales-oriented mindset.
• Strong customer service ethos and excellent communication skills.
• Ability to work independently.
• Some experience in team leadership.
• Flexibility regarding working hours.
• Proficiency in MS Office.
• Fluent English and French.
• German would be advantageous.
• Knowledge of Easyjob would be an advantage.

Responsibilities

• Direct point of contact for all AV and media technology matters
• Responsible for the technical planning, supervision and execution of high-quality events
• Preparing quotations and managing service providers, as well as planning materials and logistics
• Planning and achieving turnover targets for your division
• Staff scheduling in consultation with regional management
• Working closely with regional management and sales managers
• Ensuring quality standards are met

Skills

Sales-oriented mindset

Customer service

Independent work

Team leadership

Flexible hours

MS Office proficiency

Fluent English

Fluent French

German advantage

Knowledge of Easyjob

Education

Degree in events sector

Trained as events technician

Tools

MS Office

Easyjob

Job description

Encore creates event experiences that are memorable, inspiring and actively support organisational change. As the world’s leading event production company, the global Encore team – comprising creatives, thought leaders and experts – delivers tangible results through strategy and creativity, innovative technology, digital solutions and concepts for hybrid, virtual and in-person events. Encore is the trusted partner for event planners, businesses and agencies, leading hotels and more than 2,100 venues worldwide. Encore operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia.

For our Fairmont Montreux site, we are looking for a

Technical Supervisor

Your Responsibilities

• Direct point of contact for all AV and media technology matters
• Responsible for the technical planning, supervision and execution of high-quality events
• Preparing quotations and managing service providers, as well as planning materials and logistics
• Planning and achieving turnover targets for your division
• Staff scheduling in consultation with regional management
• Working closely with regional management and sales managers
• Ensuring quality standards are met

What We Offer

• An interesting and varied role within a modern, innovative company
• A Welcome Day and comprehensive induction into the role
• Flat hierarchies and a working environment that encourages personal responsibility
• Opportunities for advancement and career progression within an international company
• High-quality training and development opportunities
• EMEA supports charitable involvement
• Flexible working
• JobRad
• Corporate Benefits
• Special leave days
• Employee referral scheme
• Time recording and premium pay for Sundays, night shifts and public holidays
• Special payments such as the awards programme and long-service payments

Your Experience

• Trained as an events technician, events manager or a degree in the events sector
• Several years’ professional experience in the events industry, specialising in AV and media technology
• Sales-oriented mindset
• Strong customer service ethos and excellent communication skills
• Ability to work independently
• Some experience in team leadership
• Flexibility regarding working hours
• Proficiency in MS Office
• Fluent English and French
• German would be advantageous
• Knowledge of Easyjob would be an advantage