Technical Project Manager

Sword Group; Genf; Vor Ort; CHF 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

Training budget

25 days paid annual leave

Regular social events

International environments

Innovation projects

Employee discounts

Zusammenfassung

Sword Group is seeking a Technical Project Manager in Geneva to coordinate a portfolio of enterprise applications for a major international organisation. You will work with technical experts, senior stakeholders, and customer representatives to ensure efficient IT service delivery and drive improvements in a multicultural environment.

Responsibilities include cross-team coordination, release planning, incident management, and governance.

Qualifikationen

• 5–8 years of experience in IT Project Management, Application Management or Service Delivery.
• Proven experience coordinating cross-functional technical teams and enterprise applications.
• Good understanding of IT service management principles; ITIL Foundation certification is an advantage.

Aufgaben

• Coordinate project activities across multiple technical teams, ensuring alignment on priorities and deliverables.
• Support planning and execution of production releases while monitoring risks and dependencies.
• Assist in operational management of business-critical applications, resolving incidents and service requests efficiently.
• Monitor service performance against SLAs and KPIs, contributing to service quality improvements.
• Build strong relationships with customer representatives and ensure clear communication.

Kenntnisse

Project coordination

Stakeholder management

Communication

Organisational skills

Problem solving

Ausbildung

ITIL Foundation

Tools

Jira

Azure DevOps

Jobbeschreibung

We are opening a Technical Project Manager position to strengthen the team of our client based in Geneva. In this customer-facing role, you will support the coordination and delivery of a portfolio of enterprise applications for a major international organisation. Working alongside technical experts, senior stakeholders and customer representatives, you will help ensure the efficient delivery of IT services while contributing to continuous operational improvements in a multicultural environment.

Key Responsibilities

• Coordinate project activities across multiple technical teams, ensuring alignment on priorities, milestones and deliverables.
• Support the planning and execution of production releases while monitoring risks, dependencies and follow-up actions.
• Assist in the operational management of business-critical applications, ensuring incidents, service requests and operational issues are resolved efficiently.
• Monitor service performance against agreed SLAs and KPIs, contributing to service quality improvements.
• Build and maintain strong relationships with customer representatives, ensuring clear and timely communication.
• Prepare operational reports, service review presentations and coordinate communications during incidents or planned maintenance.
• Organise governance meetings and maintain project documentation, action logs and risk registers.
• Drive continuous improvement by identifying process optimisation opportunities and supporting the adoption of Service Management best practices.

Job requirements

• 5–8 years of experience in IT Project Management, Application Management or Service Delivery.
• Proven experience coordinating cross-functional technical teams and working with enterprise applications.
• Strong organisational, communication and stakeholder management skills.
• Ability to manage multiple priorities in a dynamic operational environment.
• Good understanding of IT Service Management principles; ITIL Foundation certification is an advantage.
• Familiarity with Jira, Azure DevOps, cloud fundamentals, Change & Release Management, SDLC and Agile methodologies is desirable.
• Customer-oriented mindset with a collaborative, proactive and structured approach to work.
• Ability to remain calm under pressure, learn quickly and contribute effectively within an international team.

• Continuous learning: A training budget that grows every month, giving you access to an extensive learning catalogue.
• 25 days of paid annual leave: All employees benefit from 25 days of paid holiday each year.
• Regular social events: Monthly opportunities to connect with colleagues in both small and large gatherings.
• International environments: Work on projects within globally recognised organisations.
• Innovation: Contribute to impactful and innovative projects across a wide range of industries.
• Employee benefits: Access to an attractive programme of discounts and exclusive perks.