Technical Pre Sales Engineer (w/m/d) FIDACH

Luware AG; Zürich; Hybrid; CHF 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

Regular team events

Exchange program – work from anotherLu

Hybrid work model

Zusammenfassung

Luware AG is hiring a Technical Pre-Sales Engineer (w/m/d) for FIDACH, based in Zürich. You will work across Switzerland and neighbouring markets, translating customer needs into tailored demonstrations on our platform and guiding customers through technical concepts.

You will run POCs, design and validate technical solutions, and collaborate with sales and partners to deliver compelling demos and integrations using Microsoft 365, Azure, and the Power Platform.

Qualifikationen

• Requires degree in CS/engineering or related field.
• 3-5 years experience in Technical Pre-Sales, Solutions Engineer, Test Engineer or related tech IT services.
• Solid hands-on experience with Teams, 365, Azure and Power Platform.
• Excellent communication and presentations in English and German; French a plus.
• Experience with CI/CD or development tools is a plus.

Aufgaben

• Work closely with the sales team and partners to provide technical guidance.
• Discover, build, configure and maintain custom demo showcases of Luware Nimbus.
• Develop integrations with Power Platform, Microsoft 365, Azure AI Foundry and third-party tools.
• Configure AI scenarios with Nimbus Virtual Users.
• Package showcases as reusable solutions.
• Write technical sections of RFPs and documentation.
• Train and support partners in your market.
• Build AI tools to accelerate the team.
• Attend trade shows and events with Sales.

Kenntnisse

Strong presentation skills

Analytical mindset

English & German fluency

Customer-facing communication

Ausbildung

Degree in Computer Science, Engineering or related field

Tools

Microsoft Teams

Microsoft 365

Azure Platform

Power Platform

Git

Postman

Visual Studio Code

Jobbeschreibung

Technical Pre Sales Engineer (w/m/d) FIDACH

Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.

We’re growing fast – and we’re hiring!

As a Technical Pre-Sales Engineer, you help customers across Switzerland, France, Italy, Germany and Austria find the right solution fast. You translate their needs into tailored showcases on our platform, whether by selecting, configuring or building them.

Your analytical mindset and creativity will shine as you run POCs with customers, guiding them in designing and validating their technical concept.

In this exciting role at our modern headquarters in Zurich West, you’ll proactively support our small, friendly and international Pre-Sales team with positive energy and creativity- hybrid working is a given with us.

We’re looking for a dynamic, personable and communicative team player to join us as soon as possible or by arrangement.

Your mission

• Work closely with the sales team and partners to give technical guidance to new and existing customers
• Discover, build, configure and maintain custom demo showcases of Luware Nimbus
• Develop integrations with the Power Platform, Microsoft 365, Azure AI Foundry, and third-party tools (CRM, ITSM, CTI)
• Configure AI scenarios with Nimbus Virtual Users
• Package showcases as solutions for reuse
• Write technical sections of RFPs and technical documentation
• Train and support partners in your market
• Build AI tools that make the team faster
• Attend trade shows and events together with Sales

What we are looking for

• Degree in Computer Science, Engineering or a related field
• 3- 5 years experience as Technical Pre Sales, Solutions Engineer, Test Engineer or Engineer in technology and IT services
• Solid hands-on experience with Microsoft Teams and Microsoft 365, Azure Platform and the Power Platform (Power Automate, PowerBI and PowerApps)
• Developer tools like Git, Postman and Visual Studio Code- are part of your work
• Excellent communication and presentations skills in English and German(native level)- are absolutely essential, French is a huge plus, Italian or Spanish is nice to have
• Strong presentation and demo skills, also in front of large groups
• Strong analytical skills: you assess, test and design customer scenarios
• Microsoft certifications at level 200 or higher (for instance Teams, Power Platform, Azure) is a plus
• Experience with contact center, CCaaS or Teams-native telephony- is a plus
• Experience in one of the focus verticals: Finance, Insurance, Public Sector, Manufacturing) is a plus
• Experience working with partners or a partner channel) is a plus
• Hands-on with AI tools in daily work (Copilot, Claude or similar) is a plus

Our offer

• A fast-paced, international, and collaborative work environment
• A challenging and diverse role with high autonomy
• A motivating and supportive team culture where your ideas matter
• Excellent opportunities for personal and professional growth
• Regular team events and the chance to work from another Luware office for up to a month through our exchange program

You can expect a genuinely collegial, international environment and a fresh, dynamic, open corporate culture - let the Luware spirit convince you!

Do you feel addressed and are you ready to finally unleash your full potential?

We are very looking forward to getting to know you!

We do not review unsolicited candidate dossiers from recruitment agencies and do not respond to any inquiries