Technical Pre-Sales Engineer - MS & AI (Hybrid)

Luware; Zürich; Hybrid; CHF 110.000 - 150.000; Vollzeit

Benefits dieser Stelle

International team

Hybrid work arrangement

Growth opportunities

Team events

Exchange program

Zusammenfassung

Luware, founded in 2010, is a leading SaaS provider of contact center and conversation recording solutions. Our Microsoft-certified platform powers customer interactions across Switzerland and Europe.

We offer agile methods and flexible work arrangements at our Zurich headquarters. As Technical Pre-Sales Engineer you’ll guide customers through demos, build Nimbus showcases, develop integrations with Power Platform, 365, and Azure, and train partners.

Qualifikationen

• Degree in Computer Science, Engineering or a related field.
• 3-5 years experience as Technical Pre-Sales, Solutions Engineer, Test Engineer or Engineer in technology and IT services.
• Solid hands-on experience with Microsoft Teams and Microsoft 365, Azure Platform and the Power Platform (Power Automate, PowerBI and PowerApps).
• Developer tools like Git, Postman and Visual Studio Code- are part of your work.
• Excellent communication and presentations skills in English and German (native level) - French is a plus, Italian or Spanish nice to have.
• Microsoft certifications at level 200 or higher (Teams, Power Platform, Azure) is a plus.
• Experience with contact center, CCaaS or Teams-native telephony- is a plus.
• Experience in one of the focus verticals: Finance, Insurance, Public Sector, Manufacturing) is a plus.
• Experience working with partners or a partner channel) is a plus.
• Hands-on with AI tools in daily work (Copilot, Claude or similar) is a plus.

Aufgaben

• Work closely with the sales team and partners to give technical guidance to new and existing customers.
• Discover, build, configure and maintain custom demo showcases of Luware Nimbus.
• Develop integrations with the Power Platform, Microsoft 365, Azure AI Foundry, and third-party tools (CRM, ITSM, CTI).
• Configure AI scenarios with Nimbus Virtual Users.
• Package showcases as solutions for reuse.
• Write technical sections of RFPs and technical documentation.
• Train and support partners in your market.
• Build AI tools that make the team faster.
• Attend trade shows and events together with Sales.

Kenntnisse

MS Teams & 365

Azure & Power Platform

Power Automate

Power BI

Power Apps

Presentation skills

Analytical thinking

English & German

French/Italian/Spanish nice-to-have

Partner enablement

Ausbildung

Degree in Computer Science or Engineering

Tools

Git

Postman

Visual Studio Code

Jobbeschreibung

Luware, founded in 2010, is a leading SaaS provider of contact center and conversation recording solutions. Our Microsoft-certified platform powers customer interactions across Switzerland and Europe.

We offer agile methods and flexible work arrangements at our Zurich headquarters. As Technical Pre-Sales Engineer you’ll guide customers through demos, build Nimbus showcases, develop integrations with Power Platform, 365, and Azure, and train partners.