Technical Lead, Data Apps & BI Reliability (Hybrid)

EPAM Systems (Switzerland) GmbH; Zürich; Hybrid; CHF 140,000 - 180,000; Full time

Job summary

EPAM Systems (Switzerland) GmbH in Zürich is seeking a Technical Lead for Data Applications and BI to join a multinational delivery team in a hybrid setup.

You will act as senior technical authority for production health, reliability and incident resolution across data services and BI solutions, collaborating with architects, BI engineers, data reliability engineers and other stakeholders to ensure resilience, performance and compliance for business-critical data systems and reporting platforms.

Qualifications

• 6+ years of experience in data or BI engineering.
• 2+ years as a senior technical lead in production support environments.
• Strong Power BI knowledge including dashboards and reporting operations.
• Fluent English (B2) or higher.
• Master’s degree from a university or equivalent.

Responsibilities

• Serve as the senior technical escalation point for incidents across Data Applications, BI and visualization domains.
• Lead P1/P2 incident resolution, own root cause analysis and coordinate fixes among cross-functional teams.
• Define and maintain Run technical standards including monitoring, alert thresholds, runbooks and on-call processes.
• Review and approve technical changes entering production, including application releases and dashboard/report updates.
• Identify systemic reliability gaps, prioritize remediation and build an automation backlog for Run operations.
• Mentor Data Engineers and BI Engineers, setting a high technical standard and advancing best practices.
• Report on production health, RCA trends and reliability metrics to the Data Program Manager.
• Drive adoption of observability and incident management best practices across teams.

Skills

Data/BI engineering

Senior technical lead

Power BI

Incident management

Monitoring/observability

Mentoring engineers

English proficiency

Education

Master’s degree

Tools

Amazon Athena

Snowflake

ClickHouse

Job description

EPAM Systems (Switzerland) GmbH in Zürich is seeking a Technical Lead for Data Applications and BI to join a multinational delivery team in a hybrid setup.

You will act as senior technical authority for production health, reliability and incident resolution across data services and BI solutions, collaborating with architects, BI engineers, data reliability engineers and other stakeholders to ensure resilience, performance and compliance for business-critical data systems and reporting platforms.