Technical Lead (Data Applications and BI)

EPAM Systems; Zürich; Hybrid; CHF 150,000 - 200,000; Full time

Benefits offered by this job

5 weeks vacation

ESPP (Employee Stock Purchase Plan)

Enhanced parental leave

Extended pension plan

Sickness insurance

Employee assistance program

Job summary

EPAM Systems, Inc. in the Zurich area is seeking a Technical Lead to guide data and BI engineering across production environments. You will act as the senior technical authority for health, reliability and incident resolution, coordinating cross-functional teams and defining Run standards.

You will mentor Data and BI engineers, drive observability adoption, and report RCA trends and reliability metrics to the Data Program Manager in a hybrid Zurich setting.

Qualifications

• 6+ years of experience in data or BI engineering.
• 2+ years as a senior technical lead in production support environments.
• Strong experience with application and BI systems in Run/production contexts.
• Proven Power BI proficiency for dashboards and reporting operations.

Responsibilities

• Serve as the senior technical escalation point for incidents across Data Applications, BI and visualization domains.
• Lead P1/P2 incident resolution, own RCA and coordinate fixes among cross-functional teams.
• Define and maintain Run technical standards including monitoring, alert thresholds, runbooks and on-call processes.
• Review and approve technical changes entering production, including application releases and dashboard/report updates.
• Identify systemic reliability gaps, prioritize remediation and build an automation backlog for Run operations.
• Mentor Data Engineers and BI Engineers, setting high technical standards and advancing best practices.
• Report on production health, RCA trends and reliability metrics to the Data Program Manager.

Skills

Data engineering

BI engineering

Incident command

Monitoring & observability

Leadership

Mentoring

English (B2+)

Tools

Power BI

Snowflake

ClickHouse

Amazon Athena

Observability tools

Job description

We're looking for a Technical Lead to join our team in broader Zurich area, Switzerland in a hybrid working mode. You will work as part of an international delivery team operating in a complex enterprise IT environment.In this role, you will act as the senior technical authority for production health, reliability and incident resolution across application-layer data services and BI solutions. You will collaborate closely with Data Architects, BI Engineers, Data Reliability Engineers and other stakeholders to ensure resilience, performance and compliance for business-critical data systems and reporting platforms.ResponsibilitiesServe as the senior technical escalation point for incidents across Data Applications, BI and visualization domainsLead P1/P2 incident resolution, own root cause analysis and coordinate fixes among cross-functional teamsDefine and maintain Run technical standards including monitoring, alert thresholds, runbooks and on-call processesReview and approve technical changes entering production, including application releases and dashboard/report updatesIdentify systemic reliability gaps, prioritize remediation and build an automation backlog for Run operationsMentor Data Engineers and BI Engineers, setting a high technical standard and advancing best practicesReport on production health, RCA trends and reliability metrics to the Data Program ManagerDrive adoption of observability and incident management best practices across teamsRequirements6+ years of experience in data or BI engineering, with 2+ years as a senior technical lead in production support environmentsDemonstrated expertise in managing application and BI systems in Run/production contextsStrong experience with Microsoft Power BI, including dashboard and reporting operationsProven leadership in incident command and root cause analysis (RCA)Hands-on knowledge of monitoring and observability tools for application and BI stacksExperience in technical mentoring of engineers across multiple disciplinesEnglish language fluency at B2 level or aboveNice to haveKnowledge of Site Reliability Engineering (SRE) practices, including SLIs, SLOs and error-budget managementFamiliarity with AI-assisted monitoring or agentic operational toolingExperience in building automation scripts or self-healing capabilitiesUnderstanding of cloud-native data query tools such as Amazon AthenaExposure to cloud data platforms like Snowflake or ClickHouseWe offer5 weeks of vacationEPAM Employee Stock Purchase Plan (ESPP)Enhanced parental leaveExtended pension planDaily sickness allowance insuranceEmployee assistance programGlobal business travel medical and accident insuranceLearning and development opportunities including in-house training and coaching, professional certifications, and courses• Please note that any offers will be subject to appropriate background checks• We do not accept CVs from recruiting or staffing agencies• For this position, we are able to consider applications from the following:- Swiss nationals- EU/EFTA nationals- Third-country nationals based in Switzerland with an appropriate work permit- Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits