Technical Advisor

SICPA; Prilly; On-site; CHF 90,000 - 130,000; Full time

Job summary

SICPA in Prilly, Switzerland, is seeking a Technical Service Engineer to support customers by delivering high-quality services, enabling competitive edge in security documents. You will assist with product implementation and knowledge sharing to ensure performance and customer satisfaction.

The ideal candidate holds an engineering degree in Chemistry or equivalent in the printing sector, is willing to travel up to 50% worldwide, and can manage multiple tasks in a fast-paced team while

Qualifications

• Engineering degree in Chemistry or equivalent in printing industry.
• 3–5 years’ experience in chemical or printing industry is an advantage.
• Very flexible and willing to travel around the world (up to 50%).
• Demonstrated ability in managing multiple tasks/projects in a fast paced team environment.
• Ability to establish credibility with internal & external stakeholders, strong ethics and customer orientation.
• Excellent communication & interpersonal skills.
• Fluent in English and in French. (German & Spanish will be an advantage).

Responsibilities

• Support customers to reinforce competitive edge and leadership by delivering high class services with innovative products and solutions contributing to the protection of global currency and security documents
• Support customers with expertise and solutions during the implementation & use of our products
• Contribute to the Technical knowledge sharing to customers
• Ensure support in problem solving issues and products optimization
• Keep customer satisfaction by ensuring products and solutions performance
• Participate in the development of new products and solutions within the different R&I projects
• In collaboration with various departments (R&I, Regional Business Directors, Marketing and Manufacturing Operations), participate in the promotion of our new products, solutions and concepts
• Manage administrative tasks related to the service and activities.

Skills

Project management

Communication

Customer orientation

Team collaboration

Education

Engineering degree in Chemistry

Job description

Job description

• Support customers to reinforce competitive edge and leadership by delivering high class services with innovative products and solutions contributing to the protection of global currency and security documents
• Support customers with expertise and solutions during the implementation & use of our products
• Contribute to the Technical knowledge sharing to customers
• Ensure support in problem solving issues and products optimization
• Keep customer satisfaction by ensuring products and solutions performance
• Participate in the development of new products and solutions within the different R&I projects
• In collaboration with various departments (R&I, Regional Business Directors, Marketing and Manufacturing Operations), participate in the promotion of our new products, solutions and concepts
• Manage administrative tasks related to the service and activities.

Profile description

• Engineering degree in Chemistry or equivalent in printing industry (3-5 years’ experience in chemical or printing industry is an advantage)
• Very flexible and willing to travel around the world (up to 50%)
• Demonstrated ability in managing multiple tasks/projects along with the ability to work in a fast paced team environment independently
• Ability to establish credibility with internal & external stakeholders, strong ethics and customer orientation
• Excellent communication & interpersonal skills
• Fluent in English and in French. (German & Spanish will be an advantage)