Global Technical Advisor, Printing & Security Solutions

Jobup; Prilly; On-site; CHF 90,000 - 140,000; Full time

Job summary

SICPA, a Swiss private technology company founded in 1927, invites a Chemistry-trained engineer to join its global service team in a role emphasizing customer support, product implementation, and knowledge sharing. You will collaborate with R&I, marketing and operations to promote new products while traveling up to 50% of the time.

The ideal candidate communicates effectively, maintains high ethics, and excels in fast-paced, multi-task environments with fluency in English and French

Qualifications

• Engineering degree in Chemistry or equivalent in printing industry (3–5 years' experience in chemical or printing industry is an advantage)
• Very flexible and willing to travel around the world (up to 50%)
• Demonstrated ability in managing multiple tasks/projects along with the ability to work in a fast paced team environment independently
• Ability to establish credibility with internal & external stakeholders, strong ethics and customer orientation
• Excellent communication & interpersonal skills
• Fluent in English and in French. (German & Spanish will be an advantage)

Responsibilities

• Support customers to reinforce competitive edge and leadership by delivering high class services with innovative products and solutions contributing to the protection of global currency and security documents
• Support customers with expertise and solutions during the implementation & use of our products
• Contribute to the Technical knowledge sharing to customers
• Ensure support in problem solving issues and products optimization
• Keep customer satisfaction by ensuring products and solutions performance
• Participate in the development of new products and solutions within the different R&I projects
• In collaboration with various departments (R&I, Regional Business Directors, Marketing and Manufacturing Operations), participate in the promotion of our new products, solutions and concepts
• Manage administrative tasks related to the service and activities.

Skills

English fluency

French fluency

Multitasking

Stakeholder communication

Project management

Education

Engineering degree in Chemistry

Job description

SICPA, a Swiss private technology company founded in 1927, invites a Chemistry-trained engineer to join its global service team in a role emphasizing customer support, product implementation, and knowledge sharing. You will collaborate with R&I, marketing and operations to promote new products while traveling up to 50% of the time.

The ideal candidate communicates effectively, maintains high ethics, and excels in fast-paced, multi-task environments with fluency in English and French