Team Leader Account Management

Pilatus Flugzeugwerke AG; Stans; Vor Ort; CHF 200.000 - 280.000; Vollzeit

Benefits dieser Stelle

International team

Flexible hours

Training & development

Staff restaurant discounts

Team events

Zusammenfassung

Pilatus Flugzeugwerke AG seeks a seasoned leader to head the Customer Support Account Management team in Switzerland. You will ensure government aviation contract fulfillment and steer after-sales opportunities to promote sustainable growth.

You will mentor regional managers and align activities with Pilatus' strategic goals. The role demands 10+ years in aviation, sharp commercial acumen, and exceptional English communication across organizational levels.

Qualifikationen

• Bachelor's degree in engineering, business administration, or related field.
• At least 10 years in the aviation industry, preferably with Government Aviation customers.
• Proven commercial experience including contract management, people management, budget responsibility and business performance analysis.
• Strong commercial judgment and a customer-focused mindset.
• Motivating, collaborative and results-oriented leadership style.
• Excellent English communication skills at all organizational levels.

Aufgaben

• Lead and develop the Customer Support Account Management team.
• Ensure contractual commitments to Pilatus Government Aviation customers are fulfilled.
• Achieve annual sales and profitability targets for after-sales accounts, with a focus on sustainable business growth.
• Lead and oversee activities to identify and develop after-sales business opportunities.
• Oversee Regional and Account Managers in account, contract and subcontract management activities, ensuring alignment with Pilatus' strategic objectives and customer requirements.
• Support the Director Customer Support in daily operations and contribute to the strategic development of the department.

Kenntnisse

Contract management

People management

Budget responsibility

Business performance analysis

Leadership

Customer relationship management

English communication

Ausbildung

BSc in engineering or business

Jobbeschreibung

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.

• Lead and develop the Customer Support Account Management team
• Ensure contractual commitments to Pilatus Government Aviation customers are fulfilled
• Achieve annual sales and profitability targets for after-sales accounts, with a focus on sustainable business growth
• Lead and oversee activities to identify and develop after-sales business opportunities
• Oversee Regional and Account Managers in account, contract and subcontract management activities, ensuring alignment with Pilatus' strategic objectives and customer requirements
• Support the Director Customer Support in daily operations and contribute to the strategic development of the department

With this you convince us

• Bachelor's degree (BSc) or an equivalent professional qualification in engineering, business administration, or a related technical or commercial field
• At least 10 years of experience in the aviation industry, preferably with exposure to Government Aviation customers
• Proven commercial experience, including contract management, people management, budget responsibility and business performance analysis
• Strong commercial judgment and a customer-focused mindset
• Motivating, collaborative and results-oriented leadership style
• Excellent English communication skills with the ability to engage effectively at all organizational levels

What we offer

• A committed, international team and unique projects
• Flexible working hours and individual pension solutions
• Support for training and opportunities for personal and professional development
• Discounted meals in our staff restaurant and various discounts for employees
• Team events at which we celebrate our successes together

Become part of the Pilatus family

We want to address everyone with our job ad's and are committed to diversity in our company