T24 Application Ops Engineer – 7x24 On-Call

Julius Baer; Zürich; On-site; CHF 120,000 - 180,000; Full time

Job summary

Julius Baer in Zürich seeks an experienced System Engineer to ensure smooth operation of core banking applications and to manage 2nd level support and on-call duties. You will coordinate with incident managers, app owners, and 3rd-level teams while supporting weekend releases and system changes.

The role requires strong Temenos T24 expertise, Linux skills, ITIL knowledge and banking domain experience. A proactive, communicative team player is essential for success in this hands-on position.

Qualifications

• Completed IT Education (Degree in Computer Science or other IT related field).
• Experience with Temenos T24 and daily operations, including COB processing.
• At least 5 years of professional experience in T24 support.
• Good Linux know-how; shell scripting is an advantage.
• Knowledge of ITIL Foundation and banking products.

Responsibilities

• Ensure operation of core banking applications in respect to 2nd level support.
• Process incident tickets from monitoring systems and the local service desk within SLAs.
• Coordinate between incident managers, application owners, 3rd-level support and IT/Business stakeholders.
• Takeover of periodical on-call duty (weekly 7x24).
• Administration of change requests for application related processes.
• Participate in periodic releases on weekends.
• Engage in projects relating to operational aspects for existing or newly integrated applications.
• Routine data cleansing of the systems.
• Process optimization and automation of repetitive tasks including handover to L1 (Control Center).
• Keep application operation documentation (knowledge database) up to date.

Skills

Team player

Analytical

English

German language

Education

IT degree in CS

Tools

Temenos T24

JBoss

Oracle Database

TAFJ

DSF

Octopus

Splunk

Dynatrace

TPH module

AWA scheduler

Linux

Job description

Julius Baer in Zürich seeks an experienced System Engineer to ensure smooth operation of core banking applications and to manage 2nd level support and on-call duties. You will coordinate with incident managers, app owners, and 3rd-level teams while supporting weekend releases and system changes.

The role requires strong Temenos T24 expertise, Linux skills, ITIL knowledge and banking domain experience. A proactive, communicative team player is essential for success in this hands-on position.