STORE MANAGER / HIGH LUXURY BRAND / CRANS MONTANA

SIDLER SA; Crans-Montana; Vor Ort; CHF 70’000 - 100’000; Vollzeit

Zusammenfassung

A leading luxury brand is seeking a Store Manager in Crans Montana who excels in customer relationship management and staff development. The ideal candidate will possess fluency in English and French, along with a passion for luxury and lifestyle. Strong leadership skills are essential for managing a small team and contributing to business development.

Qualifikationen

• Managerial experience with an emphasis on motivating and developing staff.
• Strong customer relationship development skills.
• Knowledge of the location is essential.

Aufgaben

• Create lasting customer relationships based on their needs.
• Ensure compliance with company policies.
• Manage budget and KPIs effectively.

Kenntnisse

Customer relationship management

Team management

Networking skills

Excellent communication skills

Fluency in English

Fluency in French

Jobbeschreibung

On behalf of our customer, an esteemed Luxury Brand, we are recruiting the following profile in Crans Montana:

STORE MANAGER / HIGH LUXURY BRAND / CRANS MONTANA

Responsibilities:

• Creates and builds a genuine, attentive and long lasting relationship with customers, based on listening, meeting and exceeding client’s needs and expectations
• Ensures compliance of all company policies and procedures
• Assesses the effectiveness of the team, and provides the appropriate level of coaching performance feedback
• Responsible for opening and closing procedures
• Managing budget and KPI’S
• Business development; PR activity; CRM development.
• Team management (approx. 3 resources)

The ideal candidate will have the following skills, knowledges and experience:

• Managerial experience with an emphasis on motivating and developing staff
• Strong customer relationship management and development as well as networking skills
• Fluent in English and French
• Passionate about storytelling, lifestyle, luxury and travel.
• Excellent communication skills
• Knowledge of the location