Spa Lead Therapist & Team Supervisor

W Hotels; Verbier; On-site; CHF 90,000 - 130,000; Full time

Job summary

W Verbier is seeking a Head Therapist/Spa Supervisor to support the Spa Director in daily tasks and lead the talent team within the iconic W Verbier spa. You will supervise training, manage schedules, optimise bookings and drive the spa's revenue in a fast-paced luxury environment.

Fluent in French and English, you are an outgoing team player who embodies the W brand, welcomes guests, assists with appointments, prepares treatment rooms and maintains impeccable standards in a cosmopolitan,

Qualifications

• Outgoing, cheerful, a good listener, helpful and available.
• Fluent in French and English.
• Excellent presentation and representative of the W brand image.
• BTS/CFC Aesthetics/cosmetics or equivalent / Certification in Thai Massage.
• Be detail oriented and have a passion for giving guests an exceptional experience.

Responsibilities

• Train Talent, supervise the team, manage schedules and increase the spa's income.
• Receive and optimise booking slots.
• Stimulate customers’ curiosity about the Spa's treatments and position yourself as a salesperson.
• Welcome customers and make appointments in line with W Verbier standards, prepare the treatment room and keep the spa and rooms clean.

Job description

W Verbier is seeking a Head Therapist/Spa Supervisor to support the Spa Director in daily tasks and lead the talent team within the iconic W Verbier spa. You will supervise training, manage schedules, optimise bookings and drive the spa's revenue in a fast-paced luxury environment.

Fluent in French and English, you are an outgoing team player who embodies the W brand, welcomes guests, assists with appointments, prepares treatment rooms and maintains impeccable standards in a cosmopolitan,