Solution Consultant (m/w/d) - 100%

Risklick; Bern; Hybrid; CHF 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Competitive benefits

Collaborative team environment

Zusammenfassung

Risklick is seeking a proactive Solution Consultant to join our Bern team. You will bridge clients and product, delivering engaging demos, onboarding new users, and tailoring Protocol AI to client workflows.

The role emphasizes fast learning, clear communication, and hands-on configuration across clinical research software. Collaboration with product/engineering will shape onboarding and customization efforts, including translating client feedback into product improvements.

Qualifikationen

• Master’s in Life Sciences or related field.
• Fast learner with strong problem-solving skills.
• Excellent communication and presentation abilities.
• Comfortable with software tools and willingness to get hands-on with configuration tasks.
• Experience working with clinical research software is a strong plus.
• Knowledge of clinical trial protocols or regulatory documentation is a plus.
• Experience delivering training is a plus.

Aufgaben

• Conduct product demonstrations for prospective and existing clients
• Conduct onboarding and training activities for new clients
• Understand client workflows and requirements to guide solution design
• Implement and configure client-specific templates and settings
• Collaborate with product and engineering teams to support onboarding and customizations
• Translate client feedback into actionable improvements for the platform

Kenntnisse

Fast learner

Problem-solving

Excellent communication

Presentation skills

Configuration tasks

Software tools

Training experience

Clinical research software experience

Knowledge of clinical trials

Ausbildung

Master’s in Life Sciences or related field

Tools

Clinical research software

Jobbeschreibung

We’re growing and looking for a Solution Consultant to join our Risklick team in Bern

About Us:

Protocol AI is transforming the way clinical trial protocols are designed. Our platform helps biopharma teams streamline protocol development using intelligent automation, deep domain expertise, and structured data standards. We work with top pharmaceutical and biotech companies to bring new levels of efficiency, quality, and consistency to protocol design.

The Role:

We are looking for a fast-learning, hands-onSolution Consultantto support our growing client base. In this role, you will be the bridge between our clients and our product team, showcasing the power of Protocol AI through engaging demos, platform onboarding, and tailoring the platform to meet client-specific needs.

Key Responsibilities:

• Conduct product demonstrations for prospective and existing clients
• Conduct onboarding and training activities for new clients
• Understand client workflows and requirements to guide solution design
• Implement and configure client-specific document templates and settings within Protocol AI
• Collaborate with the product and engineering teams to support onboarding and customizations
• Translate client feedback into actionable improvements for the platform

Requirements:

• Master’s in Life Sciences or a related field
• Fast learner with strong problem-solving skills
• Excellent communication and presentation abilities
• Comfortable with software tools and a willingness to get hands-on with configuration tasks
• Experience working with clinical research or life sciences software is a strong plus
• Knowledge of clinical trial protocols or regulatory documentation is a plus
• Experience delivering training is a plus

What We Offer:

• Opportunity to work with innovative companies shaping the future of clinical research
• A fast-moving, collaborative, and supportive work environment