Solution Architect - SAP CS/SD & Service Cloud

Bühler AG; Uzwil; On-site; CHF 120,000 - 160,000; Full time

Job summary

Bühler AG in the Swiss region seeks a hands-on Solution Architect to design and deliver scalable solutions across our global Customer Service business. You will shape the architecture of service processes across SAP S/4HANA CS/SD/SM, Service Cloud (C4C V2), FSM, and Asset Manager, collaborating with stakeholders, developers and partners.

You will require a Bachelor's degree, 5+ years of experience including 2+ years in a similar role, and fluent English for cross-border collaboration.

Qualifications

• Bachelor's degree in business informatics, computer science, engineering, or a comparable field.
• 5+ years of professional experience, including 2+ years in a similar Solution Architect or Application Manager role.
• Strong experience with SAP S/4HANA Customer Service (CS), & Distribution (SD) as well as experience with Service Management in S/4
• Proven ability to create architecture deliverables in both waterfall and Agile environments.
• Fluency in English, with strong communication and collaboration skills.

Responsibilities

• You design and deliver high-quality solution architectures for the Epics and initiatives you own.
• You elaborate solution concepts, perform requirements engineering, and create system and program specifications.
• You coordinate internal and external development partners, including quality checks and testing.
• You independently perform SAP S/4HANA CS/SM/SD/FSM customizing and document system setups.
• You support global implementation projects and provide third-level support for global users.

Skills

Solution Architecture

Requirements engineering

SAP S/4HANA CS/SD

Agile

English communication

Education

Bachelor's degree in business informatics, computer science, engineering, or a comparable field

Tools

SAP S/4HANA

Job description

Bühler AG in the Swiss region seeks a hands-on Solution Architect to design and deliver scalable solutions across our global Customer Service business. You will shape the architecture of service processes across SAP S/4HANA CS/SD/SM, Service Cloud (C4C V2), FSM, and Asset Manager, collaborating with stakeholders, developers and partners.

You will require a Bachelor's degree, 5+ years of experience including 2+ years in a similar role, and fluent English for cross-border collaboration.