Skills Strategy & AI Capability Lead 80-100%

Zurich 56 Company Ltd; Zürich; Vor Ort; CHF 140.000 - 190.000; Teilzeit

Zusammenfassung

Zurich is seeking a strategic Skills Strategy & AI Capability Lead to design and implement a skills-led approach that supports growth and transformation across Life, Health & Bank Distribution. You will translate strategy into capabilities, lead the development of a practical skills framework, strengthen workforce insights and embed skills across talent, learning and workforce processes.

You will design capability-building approaches for AI-enabled systems and guide effective human-AI

Qualifikationen

• Experience in skills strategy and strategic workforce planning.
• Proven ability to design and implement skills frameworks in complex organisations.
• Understanding of AI, automation and how they redefine work and capability needs.
• Track record leading enterprise change and influencing senior stakeholders.
• Ability to turn workforce data into actionable business recommendations.

Aufgaben

• Lead Life, Health & Bank Distribution skills strategy, framework, taxonomy and roadmap.
• Translate business priorities into future capability requirements.
• Identify skills gaps and inform workforce planning, hiring and upskilling decisions.
• Shape learning for new AI-enabled systems and workflows with hands-on practice.
• Create role-based learning pathways across technical levels.
• Embed skills across recruitment, performance, career development and mobility.
• Drive adoption by equipping leaders and managers to use skills insights.
• Use workforce data to generate insights and measure impact.
• Lead cross-functional delivery across business, HR, Learning & Development, technology, product and data teams.

Kenntnisse

Skills strategy

Workforce planning

Organisational development

Talent management

Learning transformation

Tools

Korn Ferry

Jobbeschreibung

Skills Strategy & AI Capability Lead 80-100%

We are seeking a strategic and forward-thinking Skills Strategy & AI Capability Lead, to design and implement a skills-led approach that supports the growth and transformation priorities of Zurich’s Life, Health & Bank Distribution business.

You will translate business strategy and AI-enabled operating models into the technical, functional and leadership capabilities Zurich’s Life, Health & Bank Distribution business needs for the future. You will lead the development of a practical skills framework, strengthen workforce insights and embed skills across talent, learning and workforce processes.

A key part of the role will be designing capability-building approaches for new AI-enabled systems and workflows, helping employees transition from traditional task execution to effective human-AI collaboration.

What You Will Do

• Lead Life, Health & Bank Distribution skills strategy, framework, taxonomy and implementation roadmap.
• Translate business priorities and operating model changes into future capability requirements.
• Identify critical skills gaps and inform workforce planning, hiring, succession, upskilling and reskilling decisions.
• Shape technical learning for new AI-enabled systems, using simulations, active practice and learning in the flow of work.
• Build role-based and personalised learning pathways for different technical and proficiency levels.
• Embed skills across recruitment, performance, learning, succession, career development and internal mobility.
• Drive adoption by influencing senior leaders and equipping managers and employees to use skills insights effectively.
• Use Korn Ferry and other workforce data to generate actionable insights and measure capability growth, adoption and business impact.
• Lead cross-functional delivery across business, HR, Learning & Development, technology, product and data teams.

What You Will Bring

• Significant experience in skills strategy, strategic workforce planning, organisational development, talent, learning or transformation.
• Experience designing and implementing skills frameworks or skills-based talent practices in a complex organisation.
• Strong understanding of how AI, automation and digital technologies are changing work and capability requirements.
• Expertise in designing practical, role-based learning for technical or operational transformation.
• A successful track record of leading enterprise change and influencing senior stakeholders.
• Strong analytical skills and the ability to turn workforce data into clear business recommendations.
• An agile and pragmatic mindset, with the ability to navigate ambiguity, test approaches, measure outcomes and scale what works.

What Success Looks Like

• A practical skills framework aligned with Zurich’s Life, Health & Bank Distribution strategic priorities.
• Clear visibility of current and future capability gaps.
• Effective learning pathways for new AI-enabled systems and workflows.
• Skills embedded across workforce and talent decisions.
• Measurable improvements in proficiency, internal mobility, workforce agility and business outcomes.
• Leaders and employees confident in building, applying and deploying the capabilities required for the future.

You belong here.

• You'll have access to healthy food options, fitness facilities, and bright, collaborative spaces that spark creativity.
• Located in the heart of Zurich on the shores of Lake Zurich, the campus offers excellent public transportation links, making your commute simple.
• Grow with us through access to learning resources, on-the-job development, and continuous empowerment and support.
• Be part of a team that is creating a brighter future together.

About Us

Zurich is a leading multi-line insurer, serving over 82 million customers in more than 200 countries and territories with more than 65,000 employees. For over 150 years, Zurich has been transforming insurance – offering not just protection, but also prevention services that promote well-being and climate resilience. Guided by our purpose to ‘create a brighter future together,’ we aim to be one of the most responsible and impactful businesses in the world.

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!