Service Test Engineer

ABB Schweiz AG; Kreis Gambarogno; Vor Ort; CHF 95.000 - 120.000; Vollzeit

Benefits dieser Stelle

Salary and Benefits package

Thirteenth month

40 days off

Company car

Sports allowance

Pension

Phone and laptop

Zusammenfassung

ABB Schweiz AG sucht talentierten Technical Support Engineer, der Hardware- und Software-Tools bei Critical Power Produkten unterstützt. Sie analysieren Dokumentation, testen Tools und arbeiten eng mit Field-Service-Technikern zusammen.

Sie arbeiten im Global Service Engineering Team, berichten an den Principal Technical Support Engineer, und reisen bis zu 50%. Die Stelle ist Hybrid und bietet Entwicklungsmöglichkeiten sowie Benefits.

Qualifikationen

• Abgeschlossenes Studium in Elektro- oder Elektroniktechnik.
• Mehrjährige Praxis in Inbetriebnahme, After-Sales-Support und Diagnostik.
• Erfahrung mit kritischen Anwendungen (Datenzentren/Industrie) wünschenswert.
• Sehr gute Englischkenntnisse (B2) in Wort und Schrift.
• Bereitschaft zu Reisen bis 50%.

Aufgaben

• Analysieren technischer Dokumentation zur Unterstützung der Entwickler.
• Neue Programme testen – im Labor und vor Ort beim Kunden.
• Mit Servicetechnikern arbeiten, Schulungen durchführen und Feedback sammeln.
• Vorschläge für neue Serviceanwendungen, Ausrüstung und Methoden schreiben.

Kenntnisse

Englisch (B2)

Ausbildung

Bachelor-Abschluss in Elektro- oder Elektroniktechnik

Jobbeschreibung

Bei ABB unterstützen wir Industrien dabei, effizienter und sauberer zu arbeiten - und jede einzelne Person trägt hier dazu bei. Wir bieten allen Mitarbeitenden die Möglichkeit, Verantwortung zu übernehmen und die eigene Entwicklung aktiv voranzutreiben. Gemeinsam entstehen Lösungen, auf die alle stolz sein können. Wir suchen engagierte Talente, um gemeinsam die Welt voranzutreiben.

Diese Position berichtet an:
Principal Technical Support Engineer

In this role, you will support the development of hardware and software tools and procedures to ensure consistent and professional commissioning, diagnostics, and maintenance of Critical Power products (UPS, STS, power conditioning). You will analyze technical documentation and system behavior to provide guidance to software developers. You will test the tools at customer sites and in test environments. You will work with field service technicians to fully understand their workflows and identify opportunities to improve their performance.

This role contributes to the Global Service Engineering team. The main stakeholders are the product R&D teams, service software developers, and field service engineers.

You will join a newly formed, rapidly developing, globally focused team where you will be able to thrive.

The work model for the role is: #LI-Hybrid

You will be mainly accountable for:

• Analyzing technical documentation to support the developers writing programs that support the field service technician's jobs.
• Testing new programs both in test areas and at customer site to ensure they work as expected.
• Engaging with service technician to train them on the tool and learn from their usage to improve the tool.
• Writing proposals for new Service applications, equipment, and methods.

Qualifications for the role:

• A bachelor's degree, diploma, or higher academic qualification in Electrical or Electronic Engineering.
• Several years of hands-on experience in commissioning, after-sales technical support, and advanced diagnostics of UPS, PCS, or energy storage solutions are beneficial.
• Experience in commissioning and troubleshooting mission-critical applications such as data centers, high-volume industrial facilities, and critical infrastructure installations would be a plus.
• Proficiency in both verbal and written English communication (B2 level or higher) Knowledge of any other language is a welcome asset.
• The ability to write clear and concise technical documents, reports, and field support procedures.
• A willingness to engage directly with clients and teams worldwide, with a travel commitment of up to 50%.

What does ABB have to offer you?

A versatile and varied full-time job of 40 hours within an international concern. ABB likes to invest in your development. We offer you education, training and growth opportunities. Furthermore, we offer you:

• a salary appropriate to your knowledge, experience and this position.
• a thirteenth month.
• 40 days off (27 holidays and 13 ADV). You have the option of converting part of your leave hours into salary.
• a lease car.
• an annual allowance for part of your sports subscription.
• a good pension scheme.
• a company phone and laptop.

More about us

ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this 'Engineered to Outrun'. The company has over 140 years of history and more than 105,000 employees worldwide. ABB's shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). www.abb.com

Die Zukunft wird sauberer und intelligenter durch vielfältige Talente - neugierige, mutige und kreative. Wir schätzen Menschen mit unterschiedlichem persönlichem Hintergrund und Erfahrungen.

Bereit, gemeinsam etwas zu bewegen?