Service Test Engineer

ABB; Quartino; Vor Ort; CHF 110.000 - 160.000; Vollzeit

Benefits dieser Stelle

Thirteenth month bonus

Lease car

Pension scheme

Company phone and laptop

Zusammenfassung

ABB sucht einen Principal Technical Support Engineer zur Unterstützung der Entwicklung von Hardware- und Software-Tools für die Nutzung durch Servicetechniker. Sie analysieren Dokumentationen, testen Programme an Kundenstandorten und mit Technikern arbeiten Sie eng zusammen, um Tools kontinuierlich zu verbessern.

Die Rolle gehört zum Global Service Engineering Team und erfordert Reisebereitschaft bis zu 50%.

Qualifikationen

• Abgeschlossenes Elektroingenieurwesen/Bachelor mit anschliessender Praxis.
• Mehrere Jahre Erfahrung in Inbetriebnahme, After-Sales-Support und fortgeschrittenen Diagnosen von UPS/PCS oder Energiespeicherlösungen sinnvoll.
• Englische Kommunikationsfähigkeit (B2) – weitere Sprachen von Vorteil.

Aufgaben

• Analysieren technischer Dokumentationen zur Unterstützung der Entwickler bei Programmen für Servicetechniker.
• Neue Programme sowohl in Tests als auch vor Ort beim Kunden testen.
• Mit Servicetechnikern arbeiten, um Werkzeuge zu schulen und Nutzungen zu verbessern.
• Vorschläge für neue Serviceanwendungen, Ausrüstungen und Methoden erstellen.

Kenntnisse

Englisch (B2)

Technische Dokumentation

Elektroingenieurwesen

Kundenkontakt

Ausbildung

Bachelor-Abschluss in Electrical or Electronic Engineering

Jobbeschreibung

Diese Position Berichtet An Principal Technical Support Engineer

Bei ABB unterstützen wir Industrien dabei, effizienter und sauberer zu arbeiten - und jede einzelne Person trägt hier dazu bei. Wir bieten allen Mitarbeitenden die Möglichkeit, Verantwortung zu übernehmen und die eigene Entwicklung aktiv voranzutreiben. Gemeinsam entstehen Lösungen, auf die alle stolz sein können. Wir suchen engagierte Talente, um gemeinsam die Welt voranzutreiben.

In this role, you will support the development of hardware and software tools and procedures to ensure consistent and professional commissioning, diagnostics, and maintenance of Critical Power products (UPS, STS, power conditioning). You will analyze technical documentation and system behavior to provide guidance to software developers. You will test the tools at customer sites and in test environments. You will work with field service technicians to fully understand their workflows and identify opportunities to improve their performance.

This role contributes to the Global Service Engineering team. The main stakeholders are the product R&D teams, service software developers, and field service engineers.

You will join a newly formed, rapidly developing, globally focused team where you will be able to thrive.

The Work Model For The Role Is

You will be mainly accountable for:

• Analyzing technical documentation to support the developers writing programs that support the field service technician's jobs.
• Testing new programs both in test areas and at customer site to ensure they work as expected.
• Engaging with service technician to train them on the tool and learn from their usage to improve the tool.
• Writing proposals for new Service applications, equipment, and methods.

Qualifications For The Role

• A bachelor’s degree, diploma, or higher academic qualification in Electrical or Electronic Engineering.
• Several years of hands-on experience in commissioning, after-sales technical support, and advanced diagnostics of UPS, PCS, or energy storage solutions are beneficial.
• Experience in commissioning and troubleshooting mission-critical applications such as data centers, high-volume industrial facilities, and critical infrastructure installations would be a plus.
• Proficiency in both verbal and written English communication (B2 level or higher) Knowledge of any other language is a welcome asset.
• The ability to write clear and concise technical documents, reports, and field support procedures.
• A willingness to engage directly with clients and teams worldwide, with a travel commitment of up to 50%.

What does ABB have to offer you?

Education

A versatile and varied full-time job of 40 hours within an international concern. ABB likes to invest in your development. We offer you education, training and growth opportunities.

• a salary appropriate to your knowledge, experience and this position.
• a thirteenth month.
• 40 days off (27 holidays and 13 ADV). You have the option of converting part of your leave hours into salary.
• a lease car.
• an annual allowance for part of your sports subscription.
• a good pension scheme.
• a company phone and laptop.

We value people from different backgrounds.

More About Us

ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this 'Engineered to Outrun'. The company has over 140 years of history and more than 105,000 employees worldwide. ABB's shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). www.abb.com

Die Zukunft wird sauberer und intelligenter durch vielfältige Talente - neugierige, mutige und kreative. Wir schätzen Menschen mit unterschiedlichem persönlichem Hintergrund und Erfahrungen.