Service Technician - Region Luzern / Cham

Atlas Copco; Zug; On-site; CHF 75,000 - 110,000; Full time

Benefits offered by this job

Expense policy

Parking costs covered

Social benefits

Open feedback culture

Flexible working arrangements

Part-time option

Career development opportunities

Training courses and language classes

Employee assistance and social support

Job summary

Atlas Copco in Switzerland is seeking a Service Technician to maintain, repair, and commission industrial compressors across customer sites within your region. You will join a team focused on reliable service and customer satisfaction, traveling to sites from home.

Ideal candidates hold a technical vocational qualification and a valid B license, with German language fluency (C1/C2) and strong problem-solving skills.

Qualifications

• Technical vocational qualification as above.
• Valid Category B driving license for service vehicle.
• Proficiency with digital service and reporting tools (MS Office).
• Experience in repairs and customer service is a plus.
• Electrical knowledge is an advantage.

Responsibilities

• Maintenance and servicing of industrial compressors and accessories.
• Performing repairs, overhauls, and refurbishments.
• Commissioning new machines.
• Participation in the on-call service organization (standby duty).
• Identifying customer needs and advising on service solutions, consumables, and equipment requirements.
• Documenting customer observations and forwarding information to relevant departments.

Skills

German (C1/C2)

Driving license

Digital service tools

MS Office

Customer service

Electrical knowledge

Education

Technical vocational qualification (e.g., Polymechanic, Mechatronics Technician, Automation Technician)

Tools

MS Office

Digital service tools

Job description

About Us

We are a Swedish industrial company headquartered in Stockholm. With around 56,000 employees operating in more than 180 countries worldwide, we place great value on a family-oriented culture and respectful collaboration. As a market leader, we strive not only to be our customers' preferred partner but also to be an employer of choice for our employees. Sustainability and environmental responsibility are integral parts of how we operate. In Switzerland, we employ around 180 people across four locations. Our modern headquarters is located in Studen, in the canton of Bern.

About Us

We are a Swedish industrial company headquartered in Stockholm. With around 56,000 employees operating in more than 180 countries worldwide, we place great value on a family-oriented culture and respectful collaboration. As a market leader, we strive not only to be our customers' preferred partner but also to be an employer of choice for our employees. Sustainability and environmental responsibility are integral parts of how we operate. In Switzerland, we employ around 180 people across four locations. Our modern headquarters is located in Studen, in the canton of Bern.

Your Role

As a Service Technician, you will carry out maintenance, repair, and commissioning work on compressors.

You Will Be Responsible For

• Maintenance and servicing of industrial compressors and accessories
• Performing repairs, overhauls, and refurbishments
• Commissioning new machines
• Participating in the on-call service organization (scheduled standby duty)
• Identifying additional customer needs and advising on suitable service solutions, consumables, and requirements for new equipment
• Documenting customer observations and forwarding relevant information to the appropriate departments

To Succeed in This Role, You Will Need

• A technical vocational qualification (e.g., Polymechanic, Mechatronics Technician, Automation Technician, or similar)
• A valid Category B driving license for operating the service vehicle
• Confidence in using digital service and reporting tools, as well as standard Microsoft Office applications
• Ideally, experience in a repair environment and customer service
• Electrical knowledge is an advantage
• Very good knowledge in German (C1/C2)
• An open-minded, solution-oriented personality with a strong understanding of customer needs

We value diverse experiences and perspectives and are excited to learn what you can bring to the role.

What We Offer

• Attractive expense policy
• Coverage of parking costs for your vehicle
• Excellent social benefits
• An open feedback culture with an informal, first-name basis working environment
• Independent and flexible working arrangements, including the possibility of part-time work
• Local and international career development opportunities
• Free online training courses and language classes
• Employee assistance and social support services

Following an initial interview, you will have the opportunity to spend a trial day with one of our Service Technicians to gain a realistic insight into life at Atlas Copco and your potential future role.

Location

You will start your day flexibly from home and travel to customer sites within your assigned region (Lucerne / Cham).

About The Role

Jan Keller, Service Manager, [phone]

About The Recruitment Process

Marina Suter, HR Specialist, Kontakt [phone]

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