Senior Travel Consultant

BCD Travel; Schweiz; Remote; CHF 65’000 - 85’000; Vollzeit

Zusammenfassung

A leading company in travel management, BCD Travel, is seeking a Senior Travel Consultant to join their virtual team. In this role, you'll be the face of the company, providing invaluable assistance to clients by ensuring their travel experiences are seamless and enjoyable. Ideal candidates will possess a strong understanding of the travel industry and relevant technologies, with excellent customer service skills. The position offers flexible working arrangements and various professional perks.

Leistungen

Flexible working hours

Generous vacation days

Travel industry professional perks

Inclusive work environment

Qualifikationen

• Working knowledge of the travel industry, policies, and procedures.
• Strong verbal and written communication skills in English; French or German is a plus.

Aufgaben

• Search and confirm travel reservations for customers.
• Provide consultation based on client travel policies.
• Fulfill requests regarding necessary regulations (DOT, TSA, etc.).

Kenntnisse

Communication

Customer Service

Knowledge of Travel Policies

Tools

GDS Sabre

Amadeus

Jobbeschreibung

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Senior Travel Consultant

Date: May 29, 2025

Location:

CH, Switzerland, Virtual, EUROPE

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Senior Travel Agent (Remote)

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Senior Travel Agent, you will

• Search and confirm travel reservations for the customer
• Strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• Working knowledge of the travel industry, policies, procedures, and processes
• Advanced skills in GDS Sabre (preferred). Possible conversion training from Amadeus to Sabre
• Strong verbal and written communication skills in English. French or German is a plus

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority ofour 10,000+ people workvirtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more aboutBCD Travel.

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hearwhy people join BCD and more about the great perks ofLife at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].