Senior Technical Services Representative Food Applications

Omya International AG; Oftringen; On-site; CHF 120,000 - 160,000; Full time

Job summary

Omya International AG in Switzerland is seeking an experienced Food Engineering professional to provide technical and laboratory service support across all development stages for existing products and solutions.

You will design and execute proof-of-concept studies, run lab, field, and customer trials, analyze data, and deliver actionable recommendations, while collaborating with Technical Services, Commercialization Management, and Sales teams.

Qualifications

• Degree in Food Engineering or related field; PhD preferred.
• Minimum 7 years of experience in product development within the food industry (B2B preferred).
• Fluency in English; additional languages are an advantage.

Responsibilities

• Provide technical and laboratory support across all development stages.
• Design and execute proof-of-concept studies for new products.
• Conduct lab, field, and customer trials and interpret results.
• Prepare technical documentation and reports for stakeholders.
• Collaborate with Technical Services, Commercialization, Sales to support technical conversions.
• Deliver training to Sales teams and partners on product applications.

Skills

Ownership mindset

Communication skills

Project management

Leadership experience

Travel willingness

Education

Degree in Food Engineering or related field

PhD preferred

Job description

Responsibilities

• Provides technical and laboratory service support for existing products and solutions across all stages of development.
• Designs and executes proof-of-concept studies for new products and R&D initiatives.
• Conducts laboratory, field, and customer trials, including data collection, analysis, and interpretation of results.
• Prepares and maintains technical documentation and reports for internal and external stakeholders.
• Collaborates closely with Technical Services, Commercialization Management, Regional Sales, and Key Account teams to support the technical conversion of sales opportunities.
• Delivers training to Sales teams, channel partners, and new Technical Services team members on product applications and testing methodologies.

Requirements

• Degree in Food Engineering or a related field; PhD preferred.
• Minimum of 7 years experience in a similar role or in product development within the food industry (B2B experience preferred).
• Strong understanding of the food ingredient market; experience in powder processing is an advantage.
• Proven ability to design experiments, analyze and interpret data, and translate results from lab, field, and customer trials into actionable recommendations.
• Strong ownership mindset, with the ability to work independently while fostering collaboration.
• Experience in technical leadership positions preferred.
• Excellent communication skills (written and verbal), with the ability to interact effectively with diverse stakeholders.
• Solid project management skills, including planning and documentation.
• Fluency in English (written and spoken) is required; additional languages are an advantage.
• Willingness to travel up to 70% as required.

About Omya

Omya is a leading global producer of industrial minerals and a worldwide distributor of specialty materials. Our company was founded 140 years ago and remains a privately-owned, independent company headquartered in Switzerland but with offices and plants in more than 50 countries. When you join Omya, you become part of a global team that uses its creativity, expertise and experience to make a difference to people’s lives. Thinking of Tomorrow means focusing on the challenges of the future and how we can develop mineral products to solve them. This is a collaborative environment where people work towards common goals, with a common purpose. Our purpose, combined with our values of modesty, courtesy, integrity and perseverance, is the foundation of our business. Our values are relevant to our lives, not just our work. All Omya employees, partners and suppliers are bound by a Code of Conduct which reflects our values and guides our behavior.