SENIOR SALES ADVISOR – LAUSANNE

MAX&MOI; Lausanne; On-site; CHF 55,000 - 85,000; Full time

Job summary

MAX&MOI boutique in Lausanne seeks a brand ambassador with luxury retail flair to represent the Maison with elegance and exceptional sales skills. Reporting to the Regional Manager, you will drive boutique sales and ensure a premium client experience for local and international customers.

You will advise clients, present the brand universe, identify needs, and close sales while maintaining impeccable store standards and collaborating with the team.

Qualifications

• Significant experience in luxury, fashion or high-end retail (references required).
• Strong understanding of luxury retail standards; passion for fashion and trends; knowledge of fabrics and garment cuts.

Responsibilities

• Advising and building loyalty with local and international clientele
• Presenting the Maison’s products and brand universe to customers
• Identifying customer needs
• Making relevant product recommendations
• Closing sales
• Contributing to the brand image by delivering a prestigious customer experience in line with guidelines
• Ensuring the boutique is maintained to the highest standards (visual merchandising, cleanliness, etc.)
• Independently manage opening and closing of the boutique
• Developing sales and monitoring KPIs

Skills

Luxury retail experience

Multilingual: French & German

Job description

Company Presentation

MAX&MOI continues the family story that began in 1925.

Now led by the fourth generation, the Maison has successfully combined the experience of its founders with the dynamism of a young brand that is perfectly in tune with its time.

Our sole ambition is to offer a modern vision of femininity through elegant and contemporary collections, combining noble materials such as silk, cashmere and leather.

MAX&MOI combines distinctive and creative pieces with timeless and essential basics.

Joining our team means joining a brand that has become a reference in the fashion industry, both in France and internationally, as well as becoming part of an inspiring family story.

Job Description

Working in a high-end environment, you will represent MAX&MOI and act as a brand ambassador, with excellent sales and interpersonal skills.

Reporting to the Regional Manager, you will contribute to the boutique’s sales performance while ensuring a high level of customer satisfaction.

Your main responsibilities will include:

• Advising and building loyalty with our local and international clientele
• Presenting the Maison’s products and brand universe to customers
• Identifying customer needs
• Making relevant product recommendations
• Closing sales
• Contributing to the development of the brand image by providing a unique and prestigious customer experience, in line with management guidelines
• Ensuring the boutique is maintained to the highest standards (visual merchandising, cleanliness, etc.)
• Being able to independently manage the opening and closing of the boutique
• Developing sales and monitoring key performance indicators

PROFILE

You have significant experience in the luxury, fashion or high-end retail sector (references required).

You have a strong understanding of luxury retail standards and are passionate about fashion and trends. You have solid knowledge of fabrics, materials and garment cuts.

You are dynamic, committed, enthusiastic and versatile, and enjoy working as part of a team.

Fluency in French and German is essential.

Excellent presentation and outstanding verbal communication skills are required for this position.

Fixed-term or permanent contract (CDD or CDI), full-time position. Terms to be discussed during the interview with the Regional Manager.