Senior Product Manager – Sales Delivery Transformation (Microsoft Dynamics D365)

Callista; Schweiz; Vor Ort; CHF 100’000 - 140’000; Vollzeit

Zusammenfassung

Join a leading global provider of software and cloud technology solutions as a Senior Product Manager focused on Sales Delivery Transformation using Microsoft Dynamics D365. You will drive strategic business transformation and improve Sales operations, collaborating with executive teams to enhance processes and achieve growth targets. The ideal candidate will have significant experience in product management, a strong track record in CRM utilization, and proven analytical skills. This role offers a dynamic environment for innovative thinkers passionate about product development.

Qualifikationen

• 8+ years of experience in product management, business transformation, or strategic program leadership.
• Proven track record of delivering business outcomes using CRM solutions like Microsoft Dynamics D365 Sales.
• Strong understanding of sales operations, lead management, and business development processes.
• Demonstrated ability to develop and communicate business strategy, build consensus, and drive alignment.

Aufgaben

• Define and articulate the vision, strategy, and business roadmap for Sales Operations solutions leveraging Dynamics D365 Sales & Customer Service.
• Lead the identification and analysis of opportunities to optimize sales operations, quoting, ordering, and new business processes across global markets.
• Build compelling business cases for new initiatives and improvements, securing executive sponsorship and investment.
• Engage deeply with stakeholders across Sales, Marketing, Operations, and IT to gather insights, align priorities, and drive change management.
• Translate business goals into requirements, guiding technology and process teams in the design and implementation of solutions.
• Monitor and report on the business impact of new processes and features.
• Champion user adoption and change management initiatives to maximize business value from D365 Sales investments.
• Benchmark against industry best practices and ensure continuous innovation in sales and sales operations processes.
• Represent the business perspective in governance, steering committees, and executive updates.

Kenntnisse

Product management

Business transformation

Strategic program leadership

Sales operations

Use of CRM solutions

Strong analytical skills

Change leadership

Excellent presentation skills

Ausbildung

Bachelor’s or Master’s degree in Business, Marketing, Economics, or related field

Jobbeschreibung

Senior Product Manager – Sales Delivery Transformation (Microsoft Dynamics D365)

Join us to apply for the Senior Product Manager – Sales Delivery Transformation (Microsoft Dynamics D365) role at Callista.

We are seeking an accomplished Senior Product Manager for our client, a leading global provider of end-to-end software and cloud technology solutions. The role involves driving strategic business transformation and continuous improvement in Sales operations, leveraging Microsoft Dynamics D365 Sales & Customer Service. You will own the vision, business case, and roadmap for sales operations, working closely with executive leadership and cross-functional teams to deliver measurable impact. As the business champion for D365 Sales & Customer Service, you will ensure the Sales Organization is equipped with best-in-class tools and optimized processes to achieve growth targets and operational excellence.

Key Responsibilities:

• Define and articulate the vision, strategy, and business roadmap for Sales Operations solutions leveraging Dynamics D365 Sales & Customer Service.
• Lead the identification and analysis of opportunities to optimize sales operations, quoting, ordering, and new business processes across global markets.
• Build compelling business cases for new initiatives and improvements, securing executive sponsorship and investment.
• Engage deeply with stakeholders across Sales, Marketing, Operations, and IT to gather insights, align priorities, and drive change management.
• Translate business goals into requirements, guiding technology and process teams in the design and implementation of solutions.
• Monitor and report on the business impact of new processes and features (e.g., pipeline velocity, revenue growth, win rates, sales productivity).
• Champion user adoption and change management initiatives to maximize business value from D365 Sales investments.
• Benchmark against industry best practices and ensure continuous innovation in sales and sales operations processes.
• Represent the business perspective in governance, steering committees, and executive updates.

Qualifications:

• Bachelor’s or Master’s degree in Business, Marketing, Economics, or related field.
• 8+ years of experience in product management, business transformation, or strategic program leadership, preferably in Sales & Operations in a global enterprise.
• Proven track record of delivering business outcomes using CRM solutions such as Microsoft Dynamics D365 Sales.
• Strong understanding of sales operations, lead management, and business development processes.
• Demonstrated ability to develop and communicate business strategy, build consensus, and drive alignment at executive and regional levels.
• Outstanding analytical, presentation, and change leadership skills.
• Fluent in English (written and spoken); German is an advantage.

Join us and be part of a dynamic team dedicated to creating innovative solutions for our clients. If you are passionate about product management and possess the skills and experience we seek, we would love to hear from you!