Senior Medical Administration & Scheduling Specialist

Kusnacht Practice; Zollikon; On-site; CHF 90,000 - 120,000; Full time

Job summary

Kusnacht Practice in Switzerland is seeking a Senior Medical Administrator to provide administrative and operational support to the Internal Medicine Team. The role ensures smooth physician scheduling, client appointments, medical documentation, and day-to-day processes.

Fluency in German (C1) and English is required, with 2–5 years of relevant experience. Saturdays may be required; strict discretion and confidentiality are essential.

Qualifications

• Completed medical education (e.g., MPA, Pflegefachperson HF, or equivalent).
• 2-5 years' experience in medical administration, coordination, or operational support.
• Fluency in German (C1) and English (spoken and written).

Responsibilities

• Manage and monitor Internal Medicine physicians’ calendars and client appointments, coordinate external medical appointments and examinations, and accompany clients when required.
• Add, cancel and reschedule appointments with appropriate preparation and time for physicians.
• Identify scheduling conflicts and ensure timely resolution.
• Prepare for daily team huddles by reviewing appointments and outstanding actions.
• Coordinate administrative requests from physicians and external providers.
• Act as central administrative coordination point between the Internal Medicine Team and stakeholders.
• Ensure clear, timely communication and follow-up on scheduling and administrative matters.
• Coordinate preparation and completion of discharge reports and other medical documentation.
• Follow up with doctors regarding missing information.
• Check documents for administrative completeness and formatting.
• Prepare and organize documentation for secure distribution and filing.
• Store documentation in E-PAT with accurate filing.
• Translate medical preadmission documents with DeepL per SOP.

Skills

Medical administration

Coordination

Attention to detail

German (C1)

English

Education

MPA

Pflegefachperson HF

Tools

MS Office

Teams

SharePoint

E-PAT

Job description

Kusnacht Practice in Switzerland is seeking a Senior Medical Administrator to provide administrative and operational support to the Internal Medicine Team. The role ensures smooth physician scheduling, client appointments, medical documentation, and day-to-day processes.

Fluency in German (C1) and English is required, with 2–5 years of relevant experience. Saturdays may be required; strict discretion and confidentiality are essential.