Senior GNSS Application Engineer - Hybrid & Global Impact

u-blox; Thalwil; Hybrid; CHF 110.000 - 170.000; Vollzeit

Benefits dieser Stelle

Hybrid working model

Flexible working hours

International, multicultural team

Strong learning environment

Sport activities and team events

Zusammenfassung

u-blox is seeking a Senior Application Engineer to join the Application Engineering team in Thalwil, Switzerland. You will deliver on-site and remote technical support, collaborating with Product Development, R&D, Product Management, Field Application Engineering, Sales, and Quality teams, and serving as the voice of the customer to guide product requirements.

You will combine software and hardware know-how, GNSS experience, and strong communication to help customers design-in and leverage

Qualifikationen

• Bachelor's or Master’s degree in computer engineering, Computer Science, Electrical Engineering, or a related field.
• Customer-focused mindset with the ability to quickly understand customer system architectures and provide expert technical support for their application.
• Ability to replicate and analyse customer related issues using support tools and laboratory equipment.
• Data analysis, issue investigation, triage and follow‑up, full end‑to‑end resolution management with internal teams and customers, including implementation of bug fixes and work‑arounds.

Aufgaben

• Manage customer expectations and provide high-quality on-site and remote technical support for GNSS applications and projects
• Author and contribute to technical product documentation, including datasheets, integration and user manuals, application notes and technical content for internal and external audiences.
• Provide customized design-in vehicles, prototype deliveries and tailored technical solutions to accelerate customer adoption of new technologies.
• Analyse non-conformities, support root-cause investigations and contribute to corrective actions with the R&D and Quality teams.
• Collect and process customer feedback, identify areas for improvement and communicate insights to internal stakeholders to drive product enhancements.
• Provide support from customer design-in through maintenance phases, ensuring seamless integration and maximum product value.
• Host technical trainings and workshops for Field Application Engineers and customers worldwide.

Kenntnisse

Customer-focused mindset

Issue replication & analysis

Data analysis & triage

Technical documentation

Communication with global teams

Travel willingness

English fluency

Ausbildung

Bachelor's or Master’s degree in computer engineering / CS / EE

Tools

Validation tools

Development hardware

Test equipment

Emulators/debuggers

Jobbeschreibung

u-blox is seeking a Senior Application Engineer to join the Application Engineering team in Thalwil, Switzerland. You will deliver on-site and remote technical support, collaborating with Product Development, R&D, Product Management, Field Application Engineering, Sales, and Quality teams, and serving as the voice of the customer to guide product requirements.

You will combine software and hardware know-how, GNSS experience, and strong communication to help customers design-in and leverage