Senior Digital Key Account Manager (M/F/X)

Biggie Group; Zürich; Hybrid; CHF 80’000 - 110’000; Vollzeit

Zusammenfassung

A leading group in digital marketing is seeking an Account Manager to oversee media campaigns and client services in Zürich. The ideal candidate will have 3-5 years of experience, strong communication skills, and proficiency in tools like Excel and PowerPoint. The role involves managing client relationships and campaign strategies to drive satisfaction and growth.

Qualifikationen

• Fluent in English and German is imperative.
• 3 to 5 years of experience in digital marketing.
• Strong communication and analytical abilities.

Aufgaben

• Manage campaigns and client relationships in the account management team.
• Ensure accuracy of executed media campaigns and client satisfaction.
• Develop strategies for campaign execution and client support.

Kenntnisse

Communication skills

Analytical mind

Customer awareness

Ausbildung

Experience in digital marketing

Tools

Excel

PowerPoint

Google Tag Manager

Dashboarding tools

Jobbeschreibung

️ Missions

The jobholder will be managing campaigns for clients in the account management team and will report to the Head of Client Service, the Deputy Managing Director and the Managing Director of the Swiss Office.

Media Campaign Management:

Ensure each account has a clear trading strategy based on client goals.

Be accountable for accuracy and quality of executed media campaigns (SEA, SMA, Display, Programmatic)

Account/Client Management:

Create and maintain the client relationship

Ensure campaigns are delivered as expected by the clients

Create end campaign reports and any communication support to regularly update clients, using Excel, Powerpoint and/or dashboarding.

Ensure all weekly call, emails on a timely fashion with client to best ensure campaign delivery and efficient implementation of campaigns

Manage client invoicing and payment collection

Advise and guide clients on their digital strategy and drive their programmatic strategy and

operational tactics

Sales Development:

Meet with your clients in a timely fashion (face to face or over the phone) to maintain the relationship and build trust and upsell your portfolio with all our offers (media, consulting.

Participate in trade events, answer RFI/Q (Request For Information/Quote) from clients with the right strategy and campaign type to reach advertiser satisfaction.

Execute the sales plan in order to increase the client yearly value for the company

Deliver visibility to the management using reporting documentation and our CRM tools.

Your Profile

Languages: Fluent English and German imperative - other languages a plus

Experience: 3 to 5 years in digital marketing

Personality: communication skills, analytical mind, empathy and customer awareness

Business skills: dashboarding tools, proficiency in Excel and PowerPoint, knowledge of tools such as Google Tag Manager and G4 is a plus.