Senior Client Associate

Vontobel Asset Management, Inc.; Thalwil; On-site; CHF 90,000 - 130,000; Full time

Job summary

Vontobel Swiss Financial Advisers (Vontobel SFA) is seeking a Client Associate to support the management of client portfolios, handling account administration, risk monitoring, and onboarding. The role centers on delivering high-level client service for a US-licensed RIA.

Ideal candidates bring banking experience, bilingual English/German communication, and proficiency with IT tools, with an openness to AI-enabled workflows. Zurich-based role with collaborative, agile teams.

Qualifications

• Previous experience in a similar banking role.
• Fluency in English and German.
• Strong client service mindset and teamwork.
• Solid understanding of financial products and markets.
• Excellent IT skills including MS Office and related tools.
• Interest in AI and willingness to use AI-enabled tools.

Responsibilities

• Take ownership and support the management of a client portfolio, putting the client’s needs first.
• Be the go-to expert for administration of the client’s accounts (cash management, transfers, stock orders, etc.).
• Monitor risk and compliance indicators to anticipate new risks.
• Support relationship managers in KYC matters and in organizing client meetings/investment proposals.
• Ensure smooth onboarding of new clients and timely closure of client accounts.

Skills

English fluency

German fluency

Client service mindset

Team player

Financial products knowledge

IT skills

AI affinity

Tools

MS Office

AI tools

Job description

Are you passionate about the financial world? For our legal entity Vontobel Swiss Financial Advisers (Vontobel SFA), a US licensed Registered Investment Adviser (RIA), we are looking for a Client Associate who will help support the team.

What would your role be?

• Take ownership and support the management of a client portfolio, putting the client’s needs in first place.
• Be the go-to expert when it comes to the administration of the client’s accounts (cash management, transfers, stock exchange orders and control of executions, fiduciary deposit renewals, etc.).
• Use keen foresight in anticipating new risks through the accurate monitoring of risk and compliance indicators.
• Guide the relationship managers in KYC related matters, support them in the organization of client meetings and in the preparation of investment proposals.
• Ensure the smooth onboarding of new clients and the timely closure of client accounts.

What are we looking for?

• Previous experience in a similar position within the banking industry.
• Fluency in English and German and effective communication skills.
• A strong team player with a strong interest in delivering high-level client service.
• Good understanding of financial products and markets.
• Excellent IT skills (software tools, MS office).
• Affinity for Artificial Intelligence (AI) and a willingness to embrace AI-enabled tools and ways of working.

What do we offer?

• Top Zurich location with collaboration spaces (including rooftop terraces) and free lunch.
• Friendly, diverse team in an open-office space with dancing walls.
• All the latest technology to help you excel and advance.
• Agile environment in how we think, the way we work and our trust for each other.
• Flat hierarchy with collaboration on all levels.
• Campus feeling and collaborative spirit.

We are looking for talented people, not just a CV that ticks all the boxes.

Why Vontobel?

At Vontobel, you are building better futures for our clients and society, as well as for yourself. As a family-owned and publicly listed company with over 2,000 professionals based in 28 locations globally and headquartered in Zurich, we’re committed to long-term thinking and sustainability.

Our diverse team values unique perspectives, and we hire individuals determined to deliver in a dynamic and changing world.