Seasonal Chocolate Specialist — Elevate Customer Experience

Battersea Academy for Skills & Employment (BASE) C.I.C.; Glarus; On-site; CHF 60,000 - 80,000; Full time

Benefits offered by this job

Generous discounts on our products

Chocolate at work

In-house training

External training

Job summary

Läderach in Switzerland seeks a customer-focused retail team member to deliver exceptional service while promoting fresh chocolate creations. You will build product knowledge, engage customers, and collaborate with colleagues to hit sales targets in a fast-paced, brand-aligned environment.

Join a company renowned for quality, hygiene and a passion for fine foods, with opportunities for growth and staff discounts on chocolate products.

Qualifications

• Excellent customer-facing communication and interpersonal skills.
• Ability to maintain high standards of hygiene and product knowledge.
• Positive, can-do attitude with front-line sales focus.

Responsibilities

• Provide highest level of customer service and engagement.
• Develop thorough knowledge of products in store.
• Achieve and exceed individual and store sales targets by upselling and productivity measures.
• Maintain merchandising standards in line with brand guidelines.
• Follow all store and stock room procedures.

Skills

Customer service

Communication

Teamwork

English language

Quality awareness

Job description

Läderach in Switzerland seeks a customer-focused retail team member to deliver exceptional service while promoting fresh chocolate creations. You will build product knowledge, engage customers, and collaborate with colleagues to hit sales targets in a fast-paced, brand-aligned environment.

Join a company renowned for quality, hygiene and a passion for fine foods, with opportunities for growth and staff discounts on chocolate products.