Seasonal Sales Associate- Laderach

Battersea Academy for Skills & Employment (BASE) C.I.C.; Glarus; On-site; CHF 60,000 - 80,000; Full time

Benefits offered by this job

Generous discounts on our products

Chocolate at work

In-house training

External training

Job summary

Läderach in Switzerland seeks a customer-focused retail team member to deliver exceptional service while promoting fresh chocolate creations. You will build product knowledge, engage customers, and collaborate with colleagues to hit sales targets in a fast-paced, brand-aligned environment.

Join a company renowned for quality, hygiene and a passion for fine foods, with opportunities for growth and staff discounts on chocolate products.

Qualifications

• Excellent customer-facing communication and interpersonal skills.
• Ability to maintain high standards of hygiene and product knowledge.
• Positive, can-do attitude with front-line sales focus.

Responsibilities

• Provide highest level of customer service and engagement.
• Develop thorough knowledge of products in store.
• Achieve and exceed individual and store sales targets by upselling and productivity measures.
• Maintain merchandising standards in line with brand guidelines.
• Follow all store and stock room procedures.

Skills

Customer service

Communication

Teamwork

English language

Quality awareness

Job description

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.

The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.

What you can expect

• You provide the highest level of customer service and engagement.
• You develop a thorough knowledge of products in store.
• You achieve and exceed individual and store sales targets by using effective selling skills;focusing on upselling, UPT, ATV and productivity.
• You maintain merchandising standards in accordance with brand guidelines.
• You follow all operational procedures in the store and in the stock room.

What we expect from you

• You love interacting with customers. You set a great example for the rest of the team withyour hands-on mentality, enthusiasm, and passion for delivering a fantastic customerexperience.
• You have a positive can-do attitude, facing all situations in the store.
• You like to work independently as well as in the team.
• You have excellent written and verbal communication in English (another language is a plusbut not necessary).
• You have an exceptional awareness of quality and hygiene.
• You love chocolate and are passionate about fine food

What we offer you

• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• In-house and external further training
• Unique career opportunities
• Generous discounts on our products
• Chocolate at work

Own it. Grow it. Make it fresh