Fresh Chocolate Retail Associate – Customer Experience & Sales

Läderach; Glarus; On-site; CHF 42,000 - 70,000; Full time

Benefits offered by this job

Product discounts

Career growth

Chocolate at work

Training programs

Open feedback culture

Job summary

Läderach in Switzerland invites you to join our Retail team to deliver exceptional customer experiences and showcase our fresh confectionery range. You will assist customers, advise on gift selections, handle cash, and keep our display appealing while maintaining hygiene standards.

We value teamwork, reliability, and a passion for sales, with opportunities for training and career growth. Weekend and holiday availability is appreciated for this role at our Glarus store.

Qualifications

• Experience in retail and passion for sales and direct customer contact
• Ability to recognise customer needs and provide friendly, personalised and convincing advice
• Very good German and English skills; knowledge of French and other languages is an advantage
• Responsible, reliable, and with a strong focus on quality, while complying with hygiene and cleanliness standards
• Team player, willing to take on responsibility and develop sales and customer service skills
• Flexible and available to work on weekends and public holidays

Responsibilities

• Provide customer-oriented advice and sell our diverse product range, including assisting customers in selecting gifts
• Actively engage with customers, identify needs and offer suitable solutions
• Handle cash register operations and ensure precise cash reconciliation
• Present our confectionery and chocolate range in an appealing and inviting way
• Carry out production-related tasks as well as replenishing and maintaining the sales areas
• Implement our high quality standards with dedication and care
• Ensure compliance with our hygiene and freshness concepts
• Work closely with the team and contribute to a positive working environment

Job description

Läderach in Switzerland invites you to join our Retail team to deliver exceptional customer experiences and showcase our fresh confectionery range. You will assist customers, advise on gift selections, handle cash, and keep our display appealing while maintaining hygiene standards.

We value teamwork, reliability, and a passion for sales, with opportunities for training and career growth. Weekend and holiday availability is appreciated for this role at our Glarus store.