Premium Chocolate Retail Associate

Läderach; Glarus; On-site; CHF 52,000 - 72,000; Full time

Benefits offered by this job

Generous discounts on our products

In-house and external training

Job summary

Läderach in Switzerland seeks a passionate retail professional to advise customers, process sales, and showcase our premium chocolates in a welcoming environment.

You will work closely with a team, maintain hygiene standards, handle cash, and contribute to a positive store atmosphere while representing the brand's quality and Swiss craftsmanship.

Fluency in German and English is required; French or other languages are a plus. Weekend and holiday availability is expected.

Qualifications

• Experience in retail and direct customer contact.
• Ability to recognise customer needs and offer friendly advice.
• Languages: German and English; French or other languages are a plus.

Responsibilities

• Provide customer‑oriented advice and sell a diverse product range, including gifts.
• Actively engage with customers, identify needs, and offer suitable solutions.
• Handle cash register operations and ensure accurate cash reconciliation.
• Present confectionery and chocolates in an appealing way.
• Carry out production-related tasks and replenish/maintain sales areas.
• Follow high quality standards with dedication and care.

Skills

Retail experience

Customer service

German language

English language

Job description

Läderach in Switzerland seeks a passionate retail professional to advise customers, process sales, and showcase our premium chocolates in a welcoming environment.

You will work closely with a team, maintain hygiene standards, handle cash, and contribute to a positive store atmosphere while representing the brand's quality and Swiss craftsmanship.

Fluency in German and English is required; French or other languages are a plus. Weekend and holiday availability is expected.