Salesforce Specialist (f/m/d)

Straumann Group; Basel; Vor Ort; CHF 80’000 - 100’000; Vollzeit

Zusammenfassung

A global health technology company in Basel is looking for an experienced Salesforce Specialist to design, configure, and support Salesforce applications. The role involves collaborating with business stakeholders to deliver effective solutions while ensuring data integrity and platform performance. Candidates should have 3-5 years of experience with Salesforce, particularly in Sales and Service Cloud, as well as experience integrating with systems like SAP ERP. Competitive compensation and benefits offered.

Leistungen

Continuous professional development

Salesforce certification support

Competitive compensation and benefits

Qualifikationen

• 3-5 years of experience working with Salesforce.
• Proven experience with Salesforce integrations and configurations.
• Salesforce certifications preferred.

Aufgaben

• Design and configure custom Salesforce applications.
• Collaborate with stakeholders for effective Salesforce solutions.
• Provide support and training to end-users on Salesforce functionalities.

Kenntnisse

Sales Cloud

Service Cloud

Salesforce configuration

Agile methodology

Problem-solving skills

Communication skills

Ausbildung

Bachelor’s degree in Computer Science or related field

Tools

SAP ERP

Salesforce

Jobbeschreibung

Position Overview

We are looking for an experienced and motivated Salesforce Specialist to join our team. In this role, you will be responsible for designing, configuring, and supporting Salesforce applications while ensuring seamless integration with other enterprise systems, including SAP ERP. You will collaborate with business stakeholders to deliver scalable Salesforce solutions that meet evolving business needs, while also maintaining platform performance, data integrity, and user adoption.

Duties and Responsibilities

• Collaborate with business stakeholders to understand requirements and translate them into effective Salesforce solutions.
• Design and configure custom Salesforce applications, objects, workflows, and functionalities to meet business needs.
• Test, troubleshoot, and optimize Salesforce functionalities to ensure platform performance.
• Provide 2nd level support and training to end-users on Salesforce functionality and best practices.
• Conduct regular audits to ensure data accuracy, integrity, and quality.
• Stay up to date with new Salesforce features and functionalities, advising on potential business impact.
• Work closely with IT and business teams to ensure seamless integration between Salesforce and other systems, including SAP ERP.
• Develop and maintain documentation for Salesforce processes, functionalities, and configurations.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3–5 years of experience working with Salesforce, with expertise in Sales Cloud and Service Cloud.
• Strong knowledge of Salesforce configuration, workflows, and customizations.
• Proven experience designing, implementing, and managing Salesforce integrations with enterprise systems (e.g., SAP ERP).
• Excellent communication and interpersonal skills, with the ability to explain complex information to both technical and non-technical stakeholders.
• Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve complex issues.
• Salesforce certifications such as Salesforce Certified Administrator and Salesforce Certified Advanced Administrator preferred.
• Experience working in an Agile environment.

What We Offer

• Opportunity to work on enterprise-level Salesforce and SAP integration projects.
• A collaborative and innovative work culture.
• Continuous professional development and Salesforce certification support.
• Competitive compensation and benefits package.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Employment Type: Full Time

Alternative Locations: Switzerland : Basel || Spain : Madrid

TravelPercentage: 0 - 10%

Requisition ID: 14727