Sales Development Manager

Kings III Emergency Communications; Fully; Remote; CHF 66,000 - 79,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

401k retirement plan

PTO 15 days + floating holiday

HSA option

EAP

Job summary

Kings III Emergency Communications is seeking a Sales Development Manager to lead a growing SDR organization. You will guide 10-15 SDRs, focusing on coaching, performance goals, and cross-functional collaboration to drive opportunities and revenue.

The role is remote with 4–6 annual trips to the Dallas–Fort Worth area, offering a comprehensive benefits package and a culture that values people as much as performance.

Qualifications

• High school diploma or equivalent.
• 2+ years of B2B outbound cold calling with a track record of exceeding quota.
• Experience managing SDR teams OR 2+ years SDR experience at Kings III with overperformance in quotas and quality metrics.
• Strong coaching and development skills with accountability.
• Familiarity with Salesforce, SalesLoft and BI tools; Power BI a plus.
• Experience integrating AI tools into sales workflows preferred.

Responsibilities

• Lead, coach, and develop a team of SDRs.
• Coach to performance goals: activity volume, appointments, conversion, and unit wins.
• Build a healthy, accountable culture for individual and team growth.
• Partner with Sales Enablement and HR to recruit, onboard, retain talent.
• Manage SDR metrics via dashboards and analytics platforms.
• Lead regular performance reviews and drive data-informed decisions.
• Collaborate to evolve SDR processes and outbound strategies.
• Support optimization of SDR tech stack (Salesforce, SalesLoft, Monday.com).
• Pilot and rollout AI tools in outbound prospecting.

Skills

B2B outbound

Coaching

Sales leadership

AI in outbound

Education

High school diploma or equivalent

Tools

Salesforce

SalesLoft

Power BI

Monday.com

Job description

Job Type

Full-time

Description

The Role: Sales Development Manager. You are a hands-on, people-first leader to guide our growing Sales Development organization at Kings III. You'll lead and support a team of 10-15 Sales Development Representatives (SDRs). Your job is to help your team and the collective SDR Team deliver measurable results, both in terms of opportunity creation and professional development. Your team is responsible for generating qualified appointments through cold calling and email outreach, fueling revenue for outside sales, vertical markets, and national accounts. You will focus equally on people leadership, operational strategy, and cross-functional collaboration to drive team success.

This is a remote role with occasional travel (about 4–6 trips per year), mostly to the Dallas-Fort Worth (DFW) area.

Who We Are

Established in 1989 Kings III is a growing, dynamic company. We’re a five‑time winner of DFW Top Workplaces and nationally as a USA Today Top Workplace in 2020-2024. We’re on a mission for change – for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you.

More than 12% of our employees have been with the company for 10+ years, and an impressive 25% have been with us 5+ years. How do we do it? Here's what our employees say. We seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. We celebrate change and are always looking for ways to do things better!

What You’ll Do

• Lead, coach, and develop a team of SDRs.
• Set expectations and coach to performance goals including activity volume, appointments set, conversion to agreement, and unit wins.
• Create a healthy, accountable, and positive culture that supports both individual and team development.
• Partner with Sales Enablement and HR to recruit, onboard, and retain top talent.
• Effectively manage team metrics via SDR performance dashboards (Salesforce and Power BI), associated reporting and sales enablement platform analytics (SalesLoft)
• Lead weekly, monthly, and quarterly performance reviews.
• Contribute to and nurture a culture of metrics-driven decision-making without losing sight of the people behind the numbers.
• Diagnose individual SDR performance issues and work with Director to create effective action plans.
• Continue to collaborate with fellow managers and Director to evolve and improve SDR systems, cadences, and outbound processes.
• Support optimizing the SDR tech stack including Salesforce, SalesLoft, and Monday.com.
• Support efforts to integrate AI tools and emerging technology into outbound prospecting efforts, including pilot testing and rollout planning.
• Work closely with Marketing to identify trends, share feedback, and optimize lead generation efforts.
• Collaborate with BDMs and regional leaders to align SDR outreach with market opportunities.
• Monitor and improve SDR-to-BDM alignment to ensure clean handoffs and maximize conversion.

What You’ll Bring

• High school diploma or equivalent.
• 2+ years of B2B outbound cold calling with a track record of exceeding quota.
• Experience managing SDR teams OR 2+ years SDR experience at Kings III with a track record of overperforming both in appointment quota and quality metrics, proactively assisting team members and leading while not in a direct leader role.
• Strong coaching and development skills, knows how to get the best out of people while maintaining accountability.
• Familiarity with Salesforce, SalesLoft and business intelligence tools (Power BI a plus).
• A balanced approach, metrics-oriented but not obsessed, collaborative but decisive.
• A genuine interest in learning and applying new tools, especially AI, to outbound selling.
• Comfortable navigating ambiguity and making fast, informed decisions.
• Adaptable, humorous, and humble, someone who fits well within a company that values people as much as performance.
• Previous success integrating AI tools into sales workflows preferred.

What We Do

Our mission is simple - We provide critical communications services to help people in distress.

Our Core Values Are Even Simpler

• Honesty & Integrity
• Service to the customer above all else
• Do what is right
• Good enough is not good enough: pursue excellence
• Encourage individual initiative and growth

By living and breathing our mission and Core Values every day in everything we do, Kings III is creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day.

Our primary client base includes commercial and multi‑family real estate owners and property managers, and the most common areas we install our emergency phones are in elevators and at pool sides. We design, build, sell, install, service, and monitor those phones. Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency services to people in distress. It’s that simple, our employees help save lives every day.

What’s In It For You

• Medical insurance with 1 HSA and 2 PPO plan options
• Flex Spending Account (FSA)/Dependent Care FSA
• Dental, vision, life, short- and long-term disability insurance
• Critical illness and hospital indemnity plans
• 401k with company contribution
• Employee Assistance Program (EAP)
• Company paid telemedicine 24/7 access
• Wellness Program
• Employee discount program
• 8 paid holidays, plus 1 floating holiday
• 15 days of PTO accrued in year 1
• Generous referral bonus program
• Work life balance (a must!)
• Team building, attendance at our annual kickoff each January, and other fun events
• Relaxed professional dress code

Kings III is an Equal Opportunity Employer and committed to maintaining a drug‑free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Salary Description

$80k-96k (inclusive of base + commission + bonus)