Sales Associate PreLoved 60%

The Nuance Group AG; Zürich; On-site; CHF 60,000 - 90,000; Full time

Job summary

The Nuance Group AG sucht am Standort Zürich eine serviceorientierte Fachkraft im Luxus-Einzelhandel zur Beratung unserer internationalen Kundschaft und zum Verkauf von Premium-Second-Hand-Luxusartikeln.

Sie pflegen langfristige Kundenbeziehungen durch exzellenten Service, präsentieren Produkte entsprechend Store-Standards und unterstützen das Store-Management – damit jeder Store-Besuch zu einem unvergesslichen Erlebnis wird. Flexibilität bei Schichten wird vorausgesetzt.

Qualifications

• Erfahrung im Luxus-Einzelhandel oder gehobenem Gastgewerbe ist vorteilhaft.
• Sie sind serviceorientiert und genießen die Interaktion mit internationalen Kunden.
• Sie haben ein gepflegtes Erscheinungsbild und kommunizieren selbstbewusst.
• Sie sind teamfähig mit Motivation, Flexibilität und eigeninitiative.
• Sehr gute Deutsch- und Englischkenntnisse; weitere Sprachen sind von Vorteil.

Responsibilities

• Sie beraten internationale Kunden professionell und persönlich.
• Sie präsentieren und verkaufen hochwertige Premium-Second-Hand-Luxusartikel und exklusive Accessoires.
• Sie bauen langfristige Kundenbeziehungen durch exzellenten Service auf.
• Sie sorgen dafür, dass jeder Store-Besuch zu einem unvergesslichen Erlebnis wird.
• Sie unterstützen Store-Operationen, Regale pflegen, Warenbestand und Inventur organisieren.

Skills

Service-oriented

Interacting with international clients

Team player

Gepflegtes Erscheinungsbild

Selbstbewusste Kommunikation

Motivation und Flexibilität

Job description

Select how often (in days) to receive an alert:

Dufry is the leading global travel retailer with more than 60 years of experience in the industry. We operate over 2,300 duty-free and duty-paid shops in more than 400 locations. Geographic diversification is a key element of the company's strategy. We, furthermore, stand for good Corporate Governance, Openness and Transparency for the benefit of shareholders, customers, business partners and employees. Dufry is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. This makes us a trusted partner for all our stakeholders.

WER SIND WIR

ABOUT PRE-LOVED LUXURY

Welcome to Pre-Loved Luxury, your destination for vintage luxury at attractive prices. Carefully selected one-of-a-kind pieces come with a certificate of authenticity, guaranteeing the highest quality and timeless elegance.

YOUR RESPONSIBILITIES

• You provide professional and personalized advice to our international customers
• You present and sell premium pre-loved luxury items and exclusive accessories

Creating a Luxury Customer Experience

• You build long-term customer relationships through exceptional service
• You ensure that every store visit becomes a memorable experience

Supporting Store Operations

• You maintain and present the sales floor according to store standards
• You support merchandise management, stock counts, and inventory organization

DEINE AUFGABEN

YOUR PROFILE

• Experience in luxury retail or high-end hospitality is an advantage
• You are service-oriented and enjoy interacting with international customers
• You have a polished appearance and communicate confidently
• You are a team player with motivation, flexibility, and a proactive attitude
• Excellent German and English language skills; additional languages are a plus

DEIN PROFIL

WORKING HOURS

Our store is open daily. Therefore, flexibility and willingness to work shifts during the following operating hours are required:

06:00 a.m. - 10:15 p.m.

Availability for early shifts starting at 06:00 a.m. is essential. Weekend and public holiday shifts are part of the regular work schedule.

ARBEITSZEITEN

06:00 Uhr - 22:15 Uhr

WE OFFER

• Work in an international and prestigious environment
• Comprehensive onboarding and continuous development opportunities
• Attractive compensation and benefits
• The opportunity to become part of an innovative and growing luxury retail concept

WIR BIETEN DIR