Sales Advisor - Permanent Contract - Part-Time (20h per week) - Zurich

Apm Monaco; Zürich; On-site; CHF 34,000 - 41,000; Part time

Job summary

APM Monaco in Zurich is seeking a part-time Sales Advisor to join our luxury boutique team. You will welcome and advise customers, share the brand story, and contribute to achieving boutique targets while maintaining an impeccable store standard.

You will handle inquiries with professionalism, support stock and merchandising, and ensure seamless payment processes. Prior luxury retail experience is a plus, with a flexible, customer-focused approach in a fast-paced environment.

Qualifications

• You love APM Monaco!
• You are passionate about sales
• You have a strong sense of customer service and excellent interpersonal skills
• Previous boutique experience (luxury or fashion retail) is a real plus
• You are organised, dynamic and eager to learn
• You are adaptable and able to demonstrate flexibility when needed.

Responsibilities

• Sales: Welcome, advise and build a trusted relationship with each customer to provide a unique shopping experience
• Sales: Actively contribute to achieving the boutique’s sales targets
• Sales: Demonstrate strong knowledge of APM products to showcase the brand’s story and unique character to customers
• Sales: Build customer loyalty by providing personalised after-sales follow-up
• Customer Service: Ensure an impeccable level of customer service at every interaction
• Customer Service: Handle customer enquiries and initial complaints professionally
• Operations & Visual Merchandising: Contribute to maintaining the boutique to a high standard: cleanliness, organisation and replenishment
• Operations & Visual Merchandising: Support visual merchandising in line with brand guidelines
• Operations & Visual Merchandising: Assist with stock management and inventory
• Operations & Visual Merchandising: Follow payment and POS procedures

Job description

We are looking for a part-time Sales Advisor to join our team in Zurich!

Sales

• Welcome, advise and build a trusted relationship with each customer to provide a unique shopping experience
• Actively contribute to achieving the boutique’s sales targets
• Demonstrate strong knowledge of APM products to showcase the brand’s story and unique character to customers
• Build customer loyalty by providing personalised after-sales follow-up

Customer Service

• Ensure an impeccable level of customer service at every interaction
• Handle customer enquiries and initial complaints professionally

Operations & Visual Merchandising

• Contribute to maintaining the boutique to a high standard: cleanliness, organisation and replenishment
• Support visual merchandising in line with brand guidelines
• Assist with stock management and inventory
• Follow payment and POS procedures

Profile

• You love APM Monaco!
• You are passionate about sales
• You have a strong sense of customer service and excellent interpersonal skills
• Previous boutique experience (luxury or fashion retail) is a real plus
• You are organised, dynamic and eager to learn
• You are adaptable and able to demonstrate flexibility when needed.