10.11.2026

Luxury Experts; Zürich; On-site; CHF 55,000 - 80,000; Full time

Job summary

Luxury Experts in Switzerland, Zurich, is seeking a multilingual Sales Advisor for a flagship boutique in the heart of Zurich. You will be an ambassador of the brand, delivering exceptional client experiences and guiding clients through their luxury journey with personalized service and expert product knowledge.

The role requires several years in premium-luxury retail, a passion for premium goods, and outstanding sales acumen.

Qualifications

• Several years of proven experience in premium-luxury retail.
• Passion for premium goods and understanding of the high-end client journey.
• Strong sales acumen with a track record of exceeding targets.
• Fluency in German; English essential; other languages desirable.

Responsibilities

• Consistently achieving and exceeding sales targets, contributing to the boutique’s commercial success.
• Delivering outstanding customer service, including proactive claim management and after-sales support.
• Accurately capturing and maintaining client data in the CRM system to enhance personalization and loyalty.
• Upholding boutique visual merchandising standards and supporting impactful product presentations.
• Ensuring compliance with cash handling, security, and loss prevention procedures.
• Conducting inventory checks and supporting accurate stock management.
• Developing expertise in a designated product category to serve as a trusted advisor for clients and colleagues.
• Supporting reporting activities to enable performance tracking and business insights.
• Maintaining the highest standards of boutique cleanliness, organization, and presentation.

Skills

Sales acumen

Relationship building

Premium retail

Team collaboration

Communication skills

German fluency

English proficiency

CRM system

Tools

CRM system

Job description

Luxury Experts is the leading Luxury Recruitment Expert in Switzerland & Internationally. We specialize in Luxury Retail, Wholesale and e-Tailing, addressing the recruitment needs of companies active in Luxury and Premium Consumer Goods, covering all professions, from junior associates to senior executives, providing Permanent as well as Interim placement solutions.

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Luxury Experts - Where Luxury meets Talent

Job Description

We are currently seeking a multilingual Sales Advisor for our iconic client’s boutique located in the heart of Zurich. In this role, you will act as a true ambassador of the brand, committed to delivering exceptional client experiences and cultivating long-lasting relationships. With a strong understanding of high-end retail, you will guide clients through their journey, offering personalized service and expert product knowledge.

Your Responsibilities

• Consistently achieving and exceeding sales targets, contributing to the boutique’s commercial success.
• Delivering outstanding customer service, including proactive claim management and after-sales support.
• Accurately capturing and maintaining client data in the CRM system to enhance personalization and loyalty.
• Upholding boutique visual merchandising standards and supporting impactful product presentations.
• Ensuring compliance with cash handling, security, and loss prevention procedures.
• Conducting inventory checks and supporting accurate stock management.
• Developing expertise in a designated product category to serve as a trusted advisor for clients and colleagues.
• Supporting reporting activities to enable performance tracking and business insights.
• Maintaining the highest standards of boutique cleanliness, organization, and presentation.

Job Requirements

• Several years of proven experience in premium-luxury retail - Fashion & Accessories preferred
  
• A genuine passion for premium goods and an understanding of the high-end client journey.
• Strong sales acumen with a track record of exceeding targets.
• Team-oriented with excellent collaboration skills.
• Proactive, results-driven, and committed to excellence.
• Exceptional communication and interpersonal skills.
• Fluency in German is required; proficiency in English is essential, and knowledge of other languages is highly desirable.

What's on offer

You will join a prestigious environment that values craftsmanship, innovation, and excellence. They foster a collaborative workplace that celebrates diversity, nurtures talent, and supports professional growth.