Robotics Support Engineer – Sensing & Integration

Roboticsconnected; Zürich; Vor Ort; CHF 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Small technical team in Zurich

Hands-on work with sensors and robots

Zusammenfassung

Bota Systems, based in Zurich, is seeking a Support Engineer to own customer issues from triage to resolution and to help integrate our sensors with robotics and software stacks.

You will work with Linux, Python, and ideally C++ on hardware–software systems, documenting findings and contributing to self-help materials. The role offers close collaboration with engineering in a fast, hands-on environment.

Qualifikationen

• Degree in Robotics, Electrical Engineering, Computer Science, Mechatronics, or a related field.
• Ideally 1–3 years of experience in technical support, field application engineering, or customer-facing engineering.
• Solid hands-on skills with Linux, Python, and ideally C++, and comfort debugging hardware–software systems.

Aufgaben

• Own incoming support tickets end to end: triage, reproduce, diagnose, and resolve issues across sensors, communication interfaces, drivers, and software tools.
• Help customers integrate our sensors with their robots and software stacks (e.g. ROS 2, Python/C++ APIs, industrial fieldbuses).
• Escalate well-documented bugs and feature requests to engineering, and follow them through to resolution.
• Turn recurring questions into documentation, FAQs, and example code so customers can help themselves.
• Join customer calls for setup, debugging, and onboarding, and feed what you learn back into the product.

Kenntnisse

Linux

Python

C++

Documentation

Ausbildung

Degree in Robotics or related field

1–3 years in technical support or customer-facing engineering

Tools

ROS 2

Industrial fieldbuses

Jobbeschreibung

Bota Systems, based in Zurich, is seeking a Support Engineer to own customer issues from triage to resolution and to help integrate our sensors with robotics and software stacks.

You will work with Linux, Python, and ideally C++ on hardware–software systems, documenting findings and contributing to self-help materials. The role offers close collaboration with engineering in a fast, hands-on environment.