Restaurant Manager - Explora Journeys

EXPLORA JOURNEYS; Genf; Vor Ort; CHF 60’000 - 80’000; Vollzeit

Zusammenfassung

A leading luxury travel brand seeks a Restaurant Manager to enhance guest experience and optimize food and beverage operations. The role involves managing restaurant staff, ensuring adherence to safety standards, and implementing marketing strategies in line with company objectives. Candidates must have 4 years of relevant experience in the luxury hospitality sector and be fluent in English, with knowledge of additional languages as a strong asset.

Qualifikationen

• 4 years experience in luxury hospitality/cruise lines.
• Fluent in English; additional languages (German, Italian, etc.) considered a plus.
• Certified in Food Safety / HACCP.

Aufgaben

• Manage restaurant staff and ensure guest satisfaction.
• Implement food and beverage marketing strategies.
• Supervise health and safety compliance.

Kenntnisse

Food Safety

Communication

Diplomatic Problem Handling

Supervisory Skills

Ausbildung

High School Graduate

Certificate in Dining Operations

Tools

Computerized Dining Systems

Jobbeschreibung

An exciting opportunity exists for a world classRestaurant Manager to join our newly created luxury travel brand “Explora Journeys”.Under the general guidance of the F&B Manager maximize guest satisfaction and food and beverage profitability by managing the restaurants and its staff and execute food and beverage marketing and sales strategies. All works are carried out in line with the company guidelines and business plan, the departmental business plan, and Explora Journeys guidelines and service concepts.

KEY ACCOUNTABILITIES

• Checks the restaurant reservations, cruises arrival list, and VIP list to ensure that own staff is aware of VIP guests, packages and use name when appropriate.
• Assists over menu changes and / or relevant feedbacks together with Corporate Chef and Corporate office plans and co-ordinates in-house.
• The Restaurant Manager supervises and budgets works pro-actively to minimize complaints from Guests.
• Follows-up with Guests to determine satisfaction; measures results and establishes strategies to improve the quality of the Guest experience.
• Demonstrates understanding and practical knowledge of Food Safety as defined in Company manuals.
• Accepts flexible work schedule, necessary for uninterrupted service to ship guests.
• Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual.
• Continuously seeks to endeavor and improve the department’s efficient operation, and knowledge of own job function.
• A minimum of 4-years experience in the position with diverse luxury Hospitality and / or luxury Cruise lines;
• Fluent in oral and written English (working & Safety Language of the Company).Ability to speak, read and write any additional language (German, Italian, Spanish, Portuguese, French) is considered as a plus.
• Certified in Food Safety / HACCP.
• High School Graduate.
• A certificate, diploma or document to certify he / she has a full and professional knowledge of Dining overall operations.
• Sound knowledge of accounting and computerized Dining systems.
• Demonstrated skills in one-on-one communications with Guests.
• Above average skills in tactful and diplomatic problems handling.
• Sound supervisory skills and proven ability to work in a harmonious productive team environment.

VISA REQUIREMENTS (if any)

Possess a valid passport and seaman book.