Remote Personal Insurance Claims Manager (FR/DE)

Two.jobs GmbH; Zürich; Hybrid; CHF 110,000 - 140,000; Full time

Benefits offered by this job

ZVV public transport subscription

Flexible working hours

Remote work option

Vacation 28.5 days

Pension contributions

Job summary

visavis in Zurich is seeking a Manager in Personal Insurance (LAA) to handle independent claims and guide insured clients in French and German. The role involves end-to-end file processing from declaration to settlement and close collaboration with brokers and healthcare professionals.

The ideal candidate brings experience in personal insurance, a proactive, service-oriented mindset, and strong FR/DE/IT language skills. Remote work is possible.

Qualifications

• Basic commercial training (CFC) required.
• Professional experience in personal insurance.
• Proactive mindset with ability to network.
• High availability and customer orientation.
• Strong communication and social skills.
• Excellent written/spoken French, German, and/or Italian (asset).

Responsibilities

• Independently process claims in personal insurance (LAA, individual accident insurance, daily allowances).
• Handle all file processing from claim declaration to settlement.
• Advise insured persons and follow up on medical treatment.
• Provide legal evaluation of coverage and recourse issues.
• Settle claims.
• Point of contact for clients and brokers in French and German.
• Liaise with lawyers, doctors and experts in French and German.

Job description

visavis in Zurich is seeking a Manager in Personal Insurance (LAA) to handle independent claims and guide insured clients in French and German. The role involves end-to-end file processing from declaration to settlement and close collaboration with brokers and healthcare professionals.

The ideal candidate brings experience in personal insurance, a proactive, service-oriented mindset, and strong FR/DE/IT language skills. Remote work is possible.