Recruitment Experience Partner

Novartis; Schweiz; On-site; CHF 100,000 - 130,000; Full time

Job summary

Novartis AG in Switzerland seeks a seasoned Recruitment Delivery Lead to manage end-to-end recruitment for assigned roles. You will ensure high-quality candidate experiences, act as a trusted Talent Advisor to the P&O community, and collaborate with internal stakeholders to maintain strong talent pipelines.

The role involves coaching, project workstreams, process improvement, and data reporting, with emphasis on compliant recruitment processes and SLA adherence.

Qualifications

• Bachelor degree is required.
• Proven experience in recruitment with high expertise in Brazil local market and regional scope.
• Advanced English proficiency is required.
• Experience in generating exceptional candidate experiences.
• Desirable: Experience in Pharma Industry.

Responsibilities

• Lead recruitment delivery for assigned roles within SLAs, including CV review and interview scheduling.
• Act as primary contact for candidates and provide timely feedback.
• Partner with internal stakeholders and ensure clear communication and issue resolution.
• Conduct proactive sourcing and build sustainable talent pipelines.
• Ensure data validity, process compliance and accurate record management in Workday.
• Provide leadership, mentoring and onboarding support to colleagues.

Skills

Advanced English

Recruitment experience

Stakeholder partnership

Coaching & mentoring

Education

Bachelor degree

Job description

Job Description Summary

To lead the delivery of high-quality recruitment services for assigned roles, ensuring a strong candidate experience, effective stakeholder partnership, proactive sourcing, sustainable talent pipelines and accurate, compliant recruitment processes. The role also acts as a trusted Talent Advisor and contributes through coaching, project workstreams, process improvement, and data reporting.

Key Responsibilities

• Lead recruitment delivery for assigned roles and ensure activities are completed within agreed service level agreements (SLAs), including CV review, recruiter screening interviews, interview scheduling and offer extension.
• Act as the primary point of contact for candidates, represent Novartis as a brand ambassador and provide detailed, timely feedback following recruiter screening or business interviews.
• Partner with internal stakeholders, including RBPs and Preboarding, as the key point of contact, providing clear and timely communication, feedback and issue resolution.
• Conduct proactive sourcing for hard-to-fill roles and build sustainable talent pipelines to support always-on recruitment needs.
• Ensure data validity, process compliance and accurate record management throughout the recruitment process in Workday.
• Provide day-to-day leadership, mentoring and coaching to colleagues, including acting as an onboarding buddy and subject matter expert.
• Act as a trusted Talent Advisor to the P&O community via responsibilities as a Country POC.
• Lead or project-manage recruitment delivery initiatives, including POD leadership, workstreams and projects outside core delivery.
• Identify and implement process improvements that enhance recruitment quality, efficiency, and candidate or stakeholder experience.
• Produce and contribute to recruitment data reporting, including MBR and QBR inputs, and translate market insights into practical recommendations.

Requirements

• Bachelor degree
• Proven experience in recruitment with high expertise in Brazil local market and regional scope
• Advanced English proficiency
• Experience in generating exceptional candidate experiences
• Desirable: Experience in Pharma Industry