About the Role
This role covers in-house print production, graphic design, merchandise order coordination and management of the external partner that operates the corporate online shop. The post holder produces on-brand print and digital assets for events, campaigns and internal communications, while running a print facility that handles urgent, often same-day requests. The role also involves managing supplier and vendor relationships, tracking costs and performance, and supporting junior team members and freelancers. Availability to support major events outside standard working hours is required.
Key Responsibilities
- Run and schedule the in-house print facility (digital and large-format printing, finishing, binding) to meet deadlines.
- Maintain print production equipment and consumables and set quality standards for all finished output.
- Handle urgent, last-minute print requests for events, often on a same-day basis.
- Track costs and turnaround time and uphold health and safety standards in the print area.
- Create and deliver on-brand print and digital assets, from concept to final production.
- Prepare and review production-ready artwork and deliver design solutions for events, campaigns and internal communications.
- Act as the main point of contact for the vendor operating the corporate online shop, briefing new products, managing the catalogue and approving artwork before launch.
- Monitor service levels and fulfilment and run regular performance reviews with the corporate online shop vendor.
- Manage supplier relationships, support contract discussions and track production status, costs and performance metrics.
- Resolve operational issues, support junior team members or freelancers, and provide support during major events, including outside standard working hours.
Required Experience & Qualifications
- 3-5 years of experience in print production and graphic design.
- Proven ability to deliver in fast-paced, deadline-driven environments.
- Experience managing external suppliers or agencies.
- Native or fluent in English.
- Working proficiency in German.
- Professional-level command of Adobe Creative Suite (InDesign, Illustrator, Photoshop) or equivalent design tools.
- Hands-on experience operating and maintaining print production equipment.
- Bachelor's degree or equivalent vocational qualification in graphic design, print media, production or a related field.
- Highly organised and able to work autonomously across multiple concurrent orders and deadlines.
- Commercially aware, with sound judgement on cost and quality trade-offs.
- Clear, confident communicator, comfortable briefing designers, suppliers and senior stakeholders.
- Calm under pressure, hands-on and detail-oriented.
- Thrives under tight, last-minute deadlines and reprioritises quickly when urgent requests arise.
- Flexible and available to support events outside standard hours when required.
- Collaborative team player who takes ownership and follows through.
Preferred Skills
- Experience in sport, events, entertainment or similar industries is an asset.
- Familiarity with e-commerce or online shop administration platforms is a plus.
Benefits & Perks
- Regular football sessions for all abilities, plus an on-site gym.
- Up to two days of home office per week if work permits, plus a home office allowance for all staff.
- Language courses offered to all staff to aid personal and professional growth.
- Continuous learning: a variety of training and education, with internal mobility encouraged.
- Flexible pension benefits with generous employer contributions.
- Relocation assistance from a dedicated team.
- Support for all employees using public transport as part of a sustainability commitment.
- Generous vacation allowance to maintain a healthy work/life balance.
- Volunteering opportunities with one of the organisation's partners, to make an impact beyond the regular role and bond with colleagues.